Customer Service Advisor At Cnxc Ane – Financial Account | 23500 Monthly Vacancies at Concentrix Philippines

Image Concentrix Philippines
  • Job vacancies posted on: 6 months ago

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We are open recruitment and happily inform you that we are looking for candidates to fill the position of Customer Service Advisor at CNXC ANE - Financial Account | 23500 monthly in our company, Concentrix Philippines. For candidates who reside in Makati City, Manila City, Pasay City, & San Juan City and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Services & Customer Service and possess a High School Diploma, Vocational Diploma/Short Course Certificate, & Bachelor's/College Degree or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from ₱18,000 - ₱24,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Why Concentrix:

Life at Concentrix? It’s definitely a lifestyle! Step inside our world and get ready for an adventure filled with fun, growth, and endless possibilities!

Here at Concentrix, we embrace and celebrate differences. We empower our people, filling every corner with pride and support. We’re not just a team; we’re your squad, your biggest fans, dedicated to your journey towards greatness.

But that’s not all. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to fostering an empowering workplace culture. Join us and experience the genuine and unwavering FANATICAL care we offer to our staff!

Here’s a glimpse of what awaits you:

• Paid training

• Free P2P bus rides in Mega Manila

• Educational Assistance Program

• Exclusive discounts from our partner establishments (gyms, pharmacies, wellness centers, etc.)

• HMO, life insurance, leave conversion, and many more!

Your Role as a Customer Experience (CX) Rockstar

You will play a critical role in ensuring that our customers receive an exceptional experience when interacting on behalf of our clients; and that their needs and concerns are addressed in a timely and professional manner.

To achieve this, you will use your excellent communication skills to clarify customer requirements, probe for understanding, and use decision-support tools and resources to provide appropriate resolutions. You will listen attentively to customer needs and concerns, demonstrating empathy and building rapport with the customer to ensure a positive experience.

Your success in this role will be based on your ability to consistently deliver high-quality service and exceeding customers’ expectations. If you are passionate about delivering excellent Customer Experience (CX) and are excited to make a difference in the lives of our customers, we encourage you to begin your Concentrix journey today. 

You are a perfect fit for the position if you:

• Are a college graduate with or without background in the Customer Experience (CX) industry

• Have at least six (6) months background in the Customer Experience (CX) industry

• Have good English communication skills

• Have excellent customer service, problem-solving, and multitasking skills

• Have superb computer skills

• Are willing to work on a shifting schedule

Company Overview:

We are Concentrix. The leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients by reimagining everything CX through Strategy + Talent + Technology. We provide services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. 

Visit ww.concentrix.com to learn more about us.

Office/Company Address

Country Philippines
Region National Capital Region
City Makati City
Address Concentrix CVG Philippines Inc., Convergys 1 Building, 6796 Ayala Avenue, corner Salcedo, Legazpi Village, Makati, 1200 Metro Manila, Filipina
Map Google Map
Country Philippines
Region National Capital Region
City Manila City
Address Concentrix CVG Philippines Inc., Convergys 1 Building, 6796 Ayala Avenue, corner Salcedo, Legazpi Village, Makati, 1200 Metro Manila, Filipina
Map Google Map
Country Philippines
Region National Capital Region
City Pasay City
Address Concentrix Mall of Asia Recruitment Site, Two E-com Center, Harbor Dr, Pasay, 1300 Metro Manila, Filipina
Map Google Map
Country Philippines
Region National Capital Region
City San Juan City
Address Concentrix, 1552 Shaw Blvd, Mandaluyong, Metro Manila, Filipina
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Concentrix is a multi-awarded CX (Customer Experience) Solutions Company that prides itself on being FANATICAL towards its clients and staff. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations with the help of our exemplary pool of talented individuals. First established in the Philippines in 2007, Concentrix has since grown to become the LARGEST private employer in the country with the biggest footprint of about 100,00 employees. Known as ICT Philippines’ Best Company and Employer of the Year, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We are committed to going the extra mile in caring for YOU. With a culture that celebrates innovation and unparalleled support for each one's individuality, our staff is immersed in an environment that's conducive for their exceptional performance and growth. We are Different by Design. Apply now and #JoinCNXC

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 16 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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