Wfm Reporting Analyst | Philippines Vacancies at Ubiquity
- Job vacancies posted on: 11 months ago
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We are open recruitment and happily inform you that we are looking for candidates to fill the position of WFM Reporting Analyst | Philippines in our company, Ubiquity. For candidates who reside in Quezon City, Taguig City, Laguna (Others) & Negros Occidental (Bacolod) and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.
We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Others and possess a High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree or higher.
We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from ₱30,000 - ₱45,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.
Job Info
| Company | Ubiquity |
| Position | Wfm Reporting Analyst | Philippines |
| Region | Laguna, Negros Occidental (Bacolod), Quezon City, Taguig City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 2 years |
| Qualification | Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 30.000 |
| Maximum Salary | PHP 45.000 |
We’re hiring.
Ubiquity is hiring for an MIS Analyst to join our Workforce team. Our MIS Analyst is an integral role in the operations of our PH office. A person who has a keen eye for detail, knowledgeable in different reporting platforms, and have a strong analytical mindset.
Job Description:
a. Develop and distribute Contact Center reporting.
b. Modify, revise and update scorecards, dashboards, and other reports
c. Responsible for data integrity, accuracy of all reporting requirements.
d. Works with Workforce leaders, Senior Site managers and Sales leaders to create or modify current reporting.
e. Analyzes data to ensure integrity and structures data to help support or provide business recommendations i.e. Performance Metrics
Qualifications:
- 1-3 years of experience in the same capacity.
- Experience in extracting data from CMS and other reporting platform
- Strong data analytics and creation of reports
- Experience in automating task/reports that are manual to reduce cycle time and defects.
- Proficient user of Excel, SQL and understanding call center statistics a must.
- Knowledge in VBA, macros, linked data, pivot chart tools, design tools
- Experience in developing dashboards, and understandable reports and useful visualization.
- Flexible schedule and excellent attendance record
- Should be amenable to work on different schedules (i.e. Day Shift, Mid Shift, Night Shift)
Office/Company Address
| Country | Philippines |
| Region | Calabarzon |
| City | Quezon City |
| Address | Ubiquity, 10th Floor Bench Tower, Rizal Drive, Taguig, Kalakhang Maynila, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | National Capital Region |
| City | Taguig City |
| Address | Ubiquity, 10th Floor Bench Tower, Rizal Drive, Taguig, Kalakhang Maynila, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | Calabarzon |
| City | Laguna |
| Map | Google Map |
| Country | Philippines |
| Region | Western Visayas |
| City | Negros Occidental (Bacolod) |
| Address | Ubiquity Global Services, Corner of, Lacson St, Bacolod, 6100 Negros Occidental, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
What we do.
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Registration No.: n/a
- Company Size: More than 5000 Employees
- Average Processing Time: 14 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Shifting Schedule
- Specific Location: Eastwood
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in Laguna 2023
- Full-Time job vacancies in Negros Occidental (Bacolod) 2023
- Full-Time job vacancies in Quezon City 2023
- Full-Time job vacancies in Taguig City 2023
- job vacancies for Bachelor's/College Degree
- job vacancies for High School Diploma
- job vacancies for Vocational Diploma/Short Course Certificate
- job vacancies in the city of Laguna 2023
- job vacancies in the city of Negros Occidental (Bacolod) 2023
- job vacancies in the city of Quezon City 2023
- job vacancies in the city of Taguig City 2023
- Wfm Reporting Analyst | Philippines position job vacancies
