Quezon City Jobs Financial Account | Customer Service Agent | Earn 19k To 23k Salary Package Position at TTEC Customer Care Management Phils., Inc.
- Job vacancies posted on: 9 months ago
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Our company TTEC Customer Care Management Phils., Inc. is currently looking for candidates who are domiciled in Quezon City and surrounding areas with minimum criteria Vocational Diploma/Short Course Certificate and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of financial account | customer service agent | earn 19k to 23k salary package and be able to work in full time system.
In accordance of our HRD decision, the net salary we can offer is of ₱19,000 - ₱23,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.
Job Info
Company | TTEC Customer Care Management Phils., Inc. |
Position | Financial Account | Customer Service Agent | Earn 19k To 23k Salary Package |
Region | Quezon City |
Career Level | Less than 1 Year Experienced Employee |
Work Experience | 1 year |
Qualification | Vocational Diploma/Short Course Certificate |
Type of Work | Full-Time |
Minimum Salary | PHP 19.000 |
Maximum Salary | PHP 23.000 |
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative at Araneta, Quezon City, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Araneta office at 15F Gateway Tower, Cubao, Quezon City
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communication
- Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
- Open and maintain customer accounts and information
- Resolve customer issues with patience and understanding
- Positively participate in company events, team activities, and continuous learning
What You Bring to the Role
- 6 months of BPO customer service experience for candidates who completed Senior High School or 2 years in college
- Completed a bachelor’s degree for candidates with no call center experience
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.
Office/Company Address
Country | Philippines |
Region | Calabarzon |
City | Quezon City |
Address | TTEC Novaliches, Level 1 & 2, Main Mall, Robinsons Novaliches, Quirino Highway, Brgy, Novaliches, Quezon City, Metro Manila, Filipina |
Map | Google Map |
Benefit
- Great Place to Work Certified May 2023 - May 2024 PH
- Rewarding Career and A Safe Workplace is Our Priority
- Rewarding Career and A Safe Workplace is Our Priority
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Company Description
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
Our DNA
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Our Purpose
Deliver humanity to business.
Our Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Diversity and inclusion at TTEC
There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!
Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.
And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 24 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules