Sales Support Specialist Vacancies at BCDR Solutions, LLC
- Job vacancies posted on: 11 months ago
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We are currently looking for adequate candidates to fill the position of Sales Support Specialist. For candidates who reside in Central Visayas, National Capital Reg & Davao and its surrounding areas, we are looking forward to hearing from you to join our team at BCDR Solutions, LLC and willing to work in our office under full time working hours system.
We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Sales/Marketing & Sales - Eng/Tech/IT with a minimum Bachelor's/College Degree, Post Graduate Diploma/Master's Degree & Professional License (Passed Board/Bar/Professional License Exam).
We can give you a fairly competitive salary in the amount of ₱120,000 - ₱150,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.
Job Info
Company | BCDR Solutions, LLC |
Position | Sales Support Specialist |
Region | Central Visayas, Davao |
Career Level | Assistant Manager/Manager |
Work Experience | 10 years |
Qualification | Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, Professional License (Passed Board/Bar/Professional License Exam) |
Type of Work | Full-Time |
Minimum Salary | PHP 120.000 |
Maximum Salary | PHP 150.000 |
MUST HAVE EXPERIENCE WITH AT&T PRODUCTS AND SERVICES
** Candidates without such experience will not be considered **
Seeking applicants for full-time, remote position. Candidate will be highly experienced with AT&T’s portfolio of products/services and applicable processes and procedures required to contract, order, implement and/or provide project management and lifecycle support for those products/services. Major duties may include but not be limited to the following:
• Use online tools to extract, analyze and customize data
• Manage/track requests through CRM system
• Interface with Sales, AT&T, and clients via email and calls to provide pre- and post-sales support efficiently and accurately in various capacities
• Assist sales teams with data entry requirements related to custom pricing events
• Assist sales teams with generating product-specific quotes
• Create, maintain, and update Work-in-Progress tracker for both customer and sales team presentation
• Function as liaison between Sales, customers, and AT&T teams to ensure successful projects and customer experience
• Set proper expectations and advise customer of possible delays
• Proactively monitor critical dates and take required action
• Work with SDM to ensure timelines are met and/or pursue escalation procedures ASAP
• Help schedule and attend TTU and/or LAN migrations as needed
• Provide pertinent technical information to customer post service installation as applicable
• Provide post installation verification documents to customer as applicable
• Schedule post-project completion call with customer to advise of lifecycle support process
• Help customers open trouble tickets and escalate as needed
• Assist Sales in billing research and support engagement related to customer disputes
• Assist Sales in obtaining customer inventories and billing information
• Other duties as assigned
Office/Company Address
Country | Philippines |
Region | Western Visayas |
City | Central Visayas |
Map | Google Map |
Country | Philippines |
Region | National Capital Region |
Map | Google Map |
Country | Philippines |
Region | Davao Region |
City | Davao |
Map | Google Map |
Benefit
- Professional and friendly work environment
- Totally remote position
- Very competitive wages and benefits
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Company Description
Headquartered in New York City, BCDR Solutions is the industry-leading channel partner of AT&T.
BCDR Solutions exclusively supports their teams and clients in the design, negotiation, deployment, and servicing of AT&T’s solutions to corporations around the globe. With a proven track record of over a decade of providing comprehensive Wireline and Mobility solutions, we are perfectly positioned to leverage our expertise to the mutual benefit of anyone supporting an enterprise.
We are led by a dedicated management team with decades of experience working directly for and with AT&T who is committed to providing specialist knowledge in marketing, design, engineering, and implementation. The BCDR Solutions’ account management and support teams are comprised of highly driven and professional members with skills and expertise in Telecommunications and Networking; SIP, Storage, Cloud, Hosting, MPLS, SDWAN, and Security.
We offer a total turn-key approach to design, engineering, installation, Service Management, and Account Management, leaving our clients free to concentrate on their core business with confidence in the technology, advanced functionality, and work-flow applications provided by BCDR Solutions partnership with AT&T.
Company Info
- Industry: Telecommunication
- Company Size: 1 - 50 Employees
- Benefits & Others: Regular hours, Mondays - Fridays, Casual (e.g. T-shirts), Paid Time Off, Sick Leave, and Health Care Coverage
This Job Vacancies Grouping Tag:
- Full-Time job vacancies in 2023
- Full-Time job vacancies in Central Visayas 2023
- Full-Time job vacancies in Davao 2023
- job vacancies for Bachelor's/College Degree
- job vacancies for Post Graduate Diploma/Master's Degree
- job vacancies for Professional License (Passed Board/Bar/Professional License Exam)
- job vacancies in the city of 2023
- job vacancies in the city of Central Visayas 2023
- job vacancies in the city of Davao 2023
- Sales Support Specialist position job vacancies