Phrn Deputy Manager Vacancies at Optum, a UnitedHealth Group Company

Job Info

Primary Responsibilities:

• Owns output at task level
• Work is generally limited to own function
• Sets priorities for the team to ensure task completion
• Coordinates work activities with other supervisors
• Develops plans to meet short-term objectives
• Identifies and resolves operational problems using defined processes, expertise and judgment
• Decisions are guided by policies, procedures and business plan
• Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
• Works with less structured, more complex issues
• Serves as a resource to others
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• Active PHRN License
• At least 5 years experience as Assistant Manager/Supervisor or
• At least 3 years experience as Operations Manager
• Experience in Utilization Management/Healthcare Operations is a must

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Company Description

Company Info

• Industry: Call Center/IT-Enabled Services/BPO
• Company Size: More than 5000 Employees
• Average Processing Time: 4 days
• Benefits & Others: Dental, Education support, Medical, Vision, Business (e.g. Shirts), Retirement Plan, Working hours vary based on job role