Makati City Jobs Customer Service Representative Night Shift(makati) Position at Business Trends Philippines
- Job vacancies posted on: 11 months ago
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Business Trends Philippines has open a job vacancy for the domicile of Makati City and surrounding areas as customer service representative night shift(makati) with contract work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of High School Diploma and experienced and have the integrity to work in the field of Services & Customer Service.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱15,000 - ₱20,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
Job Info
Company | Business Trends Philippines |
Position | Customer Service Representative Night Shift(makati) |
Region | Makati City |
Career Level | 1-4 Years Experienced Employee |
Work Experience | 1 year |
Qualification | High School Diploma |
Type of Work | Contract |
Minimum Salary | PHP 15.000 |
Maximum Salary | PHP 20.000 |
· Manage incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· At least with a Highschool Diploma or Equivalent
· Minimum of 6 months experience in BPO Industry
· Customer Service Oriented
· Sales and Up Sell Experience an Advantage
· Excellent English Communication Skills
· Computer Literacy is a must
· Able to work on fast paced environment
· Can work onsite on Makati
DETAILS
Customer Service Representative – Ortigas Pasig Tektite
Ortigas Pasig – Tektite
· Manage incoming phone calls
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
Qualifications:
- At least with a Highschool Diploma or Equivalent
· Minimum of 6 months experience in BPO Industry
· Customer Service Oriented
· Sales and Up Sell Experience an Advantage
· Excellent English Communication Skills
· Computer Literacy is a must
With HMO Benefits, Complete Mandatory Benefits and Night Shift Differential Pay
On site work
Office/Company Address
Country | Philippines |
Region | National Capital Region |
City | Makati City |
Address | Business Trends Philippines, U 1603 Jollibee Plaza, F. Ortigas Jr. Rd., Ortigas Center, Pasig, Metro Manila, Philippines |
Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
BusinessTrends Philippines is a leading provider of total workforce management solutions that has been operating in the Philippines since 199. BusinessTrends is a part of the SFI Group of Companies, which has been in the Workforce Management industry since 1961.
BusinessTrends offers a comprehensive array of managed workforce solutions, permanent placement, outsourcing, specialized recruitment and consulting services. BusinessTrends’ workforce management expertise is being utilized by numerous companies in various industries: Business Process Outsourcing, Information Technology, Banking and Finance, Engineering, Real Estate and Property Management, Scientific & Healthcare, and Professional Support.
BusinessTrends complies with the Department Order 18-A under Department of Labor and Employment and a proud member of People Management Association of the Philippines, American Chamber of Commerce and the IT and Business Processing Association of the Philippines.
Company Info
- Industry: Human Resources Management / Consulting
- POEA No.: NCR-PFO-78101-092118-178-R
- Company Size: 501 - 1000 Employees
- Average Processing Time: 12 days