Makati City Jobs Customer Service Representative Night Shift(makati) Position at Business Trends Philippines

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  • Job vacancies posted on: 11 months ago

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Business Trends Philippines has open a job vacancy for the domicile of Makati City and surrounding areas as customer service representative night shift(makati) with contract work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of High School Diploma and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱15,000 - ₱20,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Business Trends Philippines
Position Customer Service Representative Night Shift(makati)
Region Makati City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification High School Diploma
Type of Work Contract
Minimum Salary PHP 15.000
Maximum Salary PHP 20.000

· Manage incoming phone calls

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team 

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

·      At least with a Highschool Diploma or Equivalent

·      Minimum of 6 months experience in BPO Industry

·      Customer Service Oriented

·      Sales and Up Sell Experience an Advantage

·      Excellent English Communication Skills

·      Computer Literacy is a must

·      Able to work on fast paced environment

·      Can work onsite on Makati

DETAILS

Customer Service Representative – Ortigas Pasig Tektite

Ortigas Pasig – Tektite

· Manage incoming phone calls

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team 

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

Qualifications:

  •  At least with a Highschool Diploma or Equivalent

·      Minimum of 6 months experience in BPO Industry

·      Customer Service Oriented

·      Sales and Up Sell Experience an Advantage

·      Excellent English Communication Skills

·      Computer Literacy is a must

With HMO Benefits, Complete Mandatory Benefits and Night Shift Differential Pay

On site work

Office/Company Address

Country Philippines
Region National Capital Region
City Makati City
Address Business Trends Philippines, U 1603 Jollibee Plaza, F. Ortigas Jr. Rd., Ortigas Center, Pasig, Metro Manila, Philippines
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

BusinessTrends Philippines is a leading provider of total workforce management solutions that has been operating in the Philippines since 199. BusinessTrends is a part of the SFI Group of Companies, which has been in the Workforce Management industry since 1961.

BusinessTrends offers a comprehensive array of managed workforce solutions, permanent placement, outsourcing, specialized recruitment and consulting services. BusinessTrends’ workforce management expertise is being utilized by numerous companies in various industries: Business Process Outsourcing, Information Technology, Banking and Finance, Engineering, Real Estate and Property Management, Scientific & Healthcare, and Professional Support.

BusinessTrends complies with the Department Order 18-A under Department of Labor and Employment and a proud member of People Management Association of the Philippines, American Chamber of Commerce and the IT and Business Processing Association of the Philippines.

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region