Talent Acquisition Shared Services Coordinator Vacancies at TTEC Customer Care Management Phils., Inc.

Job Info

Responsibilities

TTEc’s Global Talent Acquisition Coordinators deal with processing and managing candidate applications received through job postings in TeleTech’s different job boards for associate positions in a high volume recruitment operational environment.

Bringing smiles is what we do at TTEC… for you and the customer. As a GLobal talent Acquisition Shared Services Coordinator working Hybrid in Novaliches, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Candidate management tasks involve administrative duties such as moving candidates along the various steps of the application process, completing pre-screening interviews done over the phone, assisting concerns from candidates received through chat, email, or phone, and processing related tasks received from our partner onsite teams.

A Global TA Coordinator will engage candidates coming from different backgrounds as we provide support to the United States, Canada, the United Kingdom, Ireland, Poland, New Zealand, and the Philippines. GTAS support is global in scope and as a high volume recruitment team, requires coordinators to be able to work in various shifts (specifically night and graveyard shifts).

Qualified candidates must be able to deliver on different operational requirements such as meeting targets within deadline, closing hiring quotas, achieving required operational performance metrics, and processing candidate concerns in a timely manner. Effective Global Talent Acquisition Coordinators understand the value of providing excellent candidate experience, has a passion for ensuring that clients’ expectations are met on a daily basis, and is capable of working in a fast-paced operational environment.

A Global Talent Acquisition Coordinator must be prepared to be measured in different operational metrics, must be capable of meeting the prescribed threshold in performance scorecards for reliability, productivity and quality. Global Talent Acquisition Coordinators maintain professionalism at all times, ensure the quality of their work, and are able to deliver despite the changing shifts, requirements, and the rigors of operating a recruitment business.

The best coordinators can perform under pressure, tight deadlines, consistently multitask, learn and effectively and efficiently use tools, and adapt to business needs without any issues in performance.

Basic Job Qualifications

1. Desire to achieve aggressive recruiting goals under tight deadlines.

2. Strong desire to work and support global locations and to be placed in any shift as required by the business need.

3. Must be amenable to work in a seasonal or project based employment.

4. At Least 2 years in College with no back subjects, a Filipino citizen, and at least 18 years of age.

5. Must have good communication skills and excellent people skills.

6. Must have the ability to speak professionally to candidates from different background regardless of the medium (phone, chat, etc.)

7. Must have the ability to interview candidates for required performance and skills.

8. Must have the ability to learn and use recruitment technologies (Applicant Tracking Systems, Excel, SharePoint, and other internet based systems and tools).

9. Has an ability to influence others and inspire candidates.

10. Must have strong attention to detail, initiative, a high level of integrity, judgment, and follow-through.

*A minimum of 6 months experience within human resources/recruitment is plus but not a requirement.

About TTEC:

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

What You Can Expect

• Dedication to your career growth and professional development
• Actively diverse and inclusive culture 
• Community-minded organization committed to giving back
• Global team of curious lifelong learners guided by our company values
• And yes… all the competitive compensation, performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

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Company Description

Company Info

• Industry: Call Center/IT-Enabled Services/BPO
• Company Size: More than 5000 Employees
• Average Processing Time: 24 days
• Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules