Quezon City Jobs Hr Service Delivery Analyst | Wfh Until Further Notice Position at Alorica Philippines
- Job vacancies posted on: 11 months ago
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Do you currently live in the Quezon City and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Alorica Philippines is currently seeking candidates to then join and fill the position as HR Service Delivery Analyst | WFH until further notice and able to work under full time working hours system.
We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Admin/Human Resources & Human Resources with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.
We are offering a salary of ₱16,000 - ₱38,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.
Job Info
| Company | Alorica Philippines |
| Position | Hr Service Delivery Analyst | Wfh Until Further Notice |
| Region | Quezon City |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 3 years |
| Qualification | Not Specified |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
HR Service Delivery Analyst
Serve as a resource to employees across the Company in the US in the areas of leave of absence (LOA), workplace accommodation, Workers’ Compensation, and safety in compliance with federal, state, and provincial legislation. Provide case management that is compliant with regulations, company service standards and industry best practices. Ensure our employees have a positive experience consistent with the Company’s and values.
Responsibilties:
· Establish and maintain assigned caseload of medical leaves and accommodation cases, analyse requests to determine eligibility and entitlement, evaluate submitted medical documents in compliance with federal, state, and provincial regulations, and track and code case information in accordance with internal workflow processes.
· Evaluate, research, and administer employee requests for workplace accommodations. Facilitates and participates in the interactive process to identify and assess options for providing reasonable accommodations and access to eligible employees and candidates in accordance with the Americans with Disabilities Act (ADA) and other disability laws.
· Investigate all employee reports of workplace illness or injury, file Workers’ Compensation clams with the claim’s administration vendor, and manage any concurrent leave through closure.
· Serve as the primary contact for inquiries; communicate decisions and on-going expectations with employees, site management, Employee Experience Business Partners (HR).
· Other duties as assigned.
Qualifications:
· Minimum of two (2) years of related or equivalent experience, including in a Human Resources (HR) Shared Services environment. Three (3) to five (5) years of related or equivalent experience preferred. Disability claims management and/or leave administration experience preferred.
· Strong attention to detail and the ability to stay organised.
· Excellent oral and written communication.
· Above average analytical and interpretive skills.
· Strong organisational skills; ability to handle multiple priorities simultaneously; ability to meet established deadlines.
· Clear and conceptual thinking ability.
· Excellent judgment and discretion; ability to maintain strict confidentiality.
· Ability to meet or exceed performance competencies.
· Ability to work in a team environment.
· PC literate, including Microsoft Office products; large HRIS system (Oracle/EIS technology) experience preferred.
· Willing to work in Centris, QC
Office/Company Address
| Country | Philippines |
| Region | Calabarzon |
| City | Quezon City |
| Address | Alorica, Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
ABOUT ALORICA PHILIPPINES
Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer lifecycle.
Here’s the deal – we think serving clients is awesome. And that’s why, when it comes down to it, we really only do one thing – we make lives better…one interaction at a time.
THE PHILIPPINES – OUTSTANDING OUTSOURCING
The Philippines has consistently proven to be an exceptional location for the outsourcing industry. High proficiency in English, an educated workforce, robust and reliable technology infrastructure and lower operational costs all contribute to the nation’s reputation as a market leader.
THE ALORICA PHILIPPINES FOOTPRINT
30,500 employees. 17 sites. 12 cities. Three regions.
INDUSTRIES WE LOVE. INDUSTRIES WE SERVE.
Automotive | Technology | Healthcare & Insurance | Retail & E-Commerce | Financial Services | Media & Entertainment | Travel & Transportation
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 12 days
- Benefits & Others: Dental, Medical, Meal Allowance, Rice Allowance, Business Casual, Varies
