National Capital Region Jobs Chat Support Associate (full-time) Position at LALAMOVE PHILIPPINES INC.
- Job vacancies posted on: 12 months ago
Translate
We are currently looking for adequate candidates to fill the position of Chat Support Associate (Full-time). For candidates who reside in National Capital Reg and its surrounding areas, we are looking forward to hearing from you to join our team at LALAMOVE PHILIPPINES INC. and willing to work in our office under contract working hours system.
We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum High School Diploma.
We can give you a fairly competitive salary in the amount of ₱18,000 - ₱18,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.
Job Info
| Company | LALAMOVE PHILIPPINES INC. |
| Position | Chat Support Associate (full-time) |
| Region | National Capital Region |
| Career Level | 1-4 Years Experienced Employee |
| Work Experience | 1 year |
| Qualification | High School Diploma |
| Type of Work | Contract |
| Minimum Salary | PHP 18.000 |
| Maximum Salary | PHP 18.000 |
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We are a tech-enabled delivery company that offers customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.
As part of the local customer support team, you will accountable for assisting both our users and drivers here in the Philippines with their delivery concerns.
Responsibilities:
- Processing of customer orders, rebooking of transaction, modification etc. for fulfillment rate purposes via chat (90%) and call (10%)
- Handle and resolve complaints both for drivers and clients in thoughtful and professional manner.
- Submit tickets for escalated concerns such as damaged/missing items. undelivered orders etc…
- Performs other duties that may be assigned by management from time to time.
Requirements:
- Has experience in handling VOICE and CHAT channels.
- Must have experience handling at least 2-3 chat windows at the same time.
- Must be amenable to working in the office, 5x a week.
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| Address | Lalamove Philippines Inc., 8767 Paseo de Roxas, Makati, Metro Manila, Filipina |
| Map | Google Map |
Benefit
- Work with the leading on-demand delivery platform in the country
- Career progression in the e-commerce space
- Community development by supporting local clients and drivers
Apply for Work
Please note that the information contained may change at any time.
Mostly, applying for a job is free of charge, you have to be careful when applying for a job.
Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.
Good luck getting the job you want.
Job Application Instructions
- Go to the "Apply Now" link above
- If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
- If you have registered, you can immediately log in
- Promote yourself through the tertara job application form
- Done, please wait.
Company Description
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.
Onto our sixth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam, Indonesia, Malaysia, and Philippines, our aspirations don’t stop there as our model has the ability to transform how goods move in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do. Come work with energetic, dynamic individuals, and play a critical role in disrupting the entire logistics market in a cutting-edge tech company.
Company Info
- Industry: Computer / Information Technology (Software)
- Company Size: 51 - 200 Employees
- Average Processing Time: 26 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)
