Alta Resources (Philippines) Corporation

Image Alta Resources (Philippines) Corporation

We know our people is our strength.

Alta Resources is a BPO call center, located in the heart of the Ortigas Center, within Pasig City, Manila. Taking care of their employees has always been a top priority and, when the ECQ began, that never waivered.

In April 2020, Alta made sure all regular employees received three-weeks of guaranteed pay, employees were able to redeem their 2019 Sick Leave credits, in addition to a one-time reimbursement for internet and electricity. Alta even went as far as providing computer equipment to those regular employees that needed it. All this was done to insure people continued to have a job.

As the ECQ has remained in place, Alta’s regular employees have continued to receive their transportation allowance, rice allowance and overtime pay, even while working from home. Their employees also continue to earn holiday premiums and, if needed, they can also redeem their earned 2020 Sick Leave and Vacation Leave credits for payment.

Treating people like family is what makes Alta different. It’s because of efforts like these that have allowed Alta Resources’ business to grow during the pandemic, instead of the opposite. Alta is currently hiring over 700 new employees, with the majority being regular positions.

Let’s work together.

Industry Call Center/IT-Enabled Services/BPO
Company Size: 1001 - 2000 Employees
Average Processing Time: 19 days
Industry: Call Center/IT-Enabled Services/BPO
Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)
Specific Location: Ortigas, Pasig

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