Alabang| Customer Service | Retail Account | College Graduate Are Welcome Vacancies at Genpact Services LLC
- Job vacancies posted on: 11 months ago
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We are currently looking for adequate candidates to fill the position of Alabang| Customer Service | Retail Account | College Graduate are Welcome. For candidates who reside in National Capital Reg & Calabarzon & Mimaropa and its surrounding areas, we are looking forward to hearing from you to join our team at Genpact Services LLC and willing to work in our office under full time working hours system.
We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Customer Service with a minimum Bachelor's/College Degree.
We can give you a fairly competitive salary in the amount of ₱18,000 - ₱24,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.
Job Info
| Company | Genpact Services LLC |
| Position | Alabang| Customer Service | Retail Account | College Graduate Are Welcome |
| Region | Calabarzon & Mimaropa |
| Career Level | Less than 1 Year Experienced Employee |
| Work Experience | - |
| Qualification | Bachelor's/College Degree |
| Type of Work | Full-Time |
| Minimum Salary | PHP 18.000 |
| Maximum Salary | PHP 23.500 |
Customer Service Representative, Consumer Credit Card
Function: Operations
Alabang, Muntinlupa, Philippines
With a startup spirit and 80,00+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Consumer Credit Card
Support one of the Biggest Financial Banks in the World by providing top notch Customer Service Experience to their existing Clients. Service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations, or on-line navigation assistance
Responsibilities
- • Good computer navigation skills & attention to detail;
- • Comfortable in using CRM tools & capturing/documenting detailed information
Qualifications
Minimum qualifications
- Can demonstrate strong active listening skills & probing; able to display solution-focused approach & “can-do-attitude” at all times to build customer loyalty.
- Has strong problem solving and decision-making skills.
- Ability to multi-task alongside compliance to the process.
- Shall pose no challenges in adhering to work schedules
- • High school diploma required
Preferred qualifications
- Able to demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Has previous experience in meeting/driving Net Promote Score performance/expectations, preferably in a customer service business for Consumer Credit Cards
- Voice Customer Service experience for Consumer Credit Cards of at least 12mos is preferred
Click APPLY NOW and expect a CALL within 24-48 hours from our recruitment team.
*Terms and Conditions Apply.
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| Address | Genpact Services Llc, 1100 Quezon Ave, Diliman, Quezon City, Metro Manila, Philippines |
| Map | Google Map |
| Country | Philippines |
| Region | Calabarzon & Mimaropa |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,00+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.
We have so much in store for you!
Monthly Basic Salary
Monthly Rice Subsidy (Tax Exempt)
Monthly Clothing Allowance (Tax Exempt)
10% Night differential for Probationary & 20% Night Differential Pay for full time
Performance based monthly variable incentive (as much as Php 4,00/month)
Performance based annual salary increase
18 leaves per year upon confirmation
13th Month Pay
Life and Accident Insurance for the employee
SS, Pag-Ibig, Philhealth
Retirement Benefit Plan
Health and Medical Insurance for the employee – with the option to enroll family member/s
There’s more!!
Genpact also offers trainings and courses to help build your experience, knowledge and skill!
Six Sigma Training and Certification
Lean Training
100++ Genome Training Courses
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 24 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Parking, Vision, Performance based monthly variable incentive (as much as Php 4, 000/month), Smart Casual
