Quezon City Jobs Gateway Tower | Financial Account | Customer Service Agent And Earn Up To 23k Position at TTEC Customer Care Management Phils., Inc.

Image TTEC Customer Care Management Phils., Inc.
  • Job vacancies posted on: 7 months ago

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TTEC Customer Care Management Phils., Inc. has open a job vacancy for the domicile of Quezon City and surrounding areas as gateway tower | financial account | customer service agent and earn up to 23k with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Vocational Diploma/Short Course Certificate and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱19,000 - ₱23,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company TTEC Customer Care Management Phils., Inc.
Position Gateway Tower | Financial Account | Customer Service Agent And Earn Up To 23k
Region Quezon City
Career Level Less than 1 Year Experienced Employee
Work Experience 1 year
Qualification Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 19.000
Maximum Salary PHP 23.000

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative at Araneta, Quezon City, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Araneta office at 15F Gateway Tower, Cubao, Quezon City

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communication 
  • Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services 
  • Open and maintain customer accounts and information 
  • Resolve customer issues with patience and understanding 
  • Positively participate in company events, team activities, and continuous learning

What You Bring to the Role

  • 6 months of BPO customer service experience for candidates who completed Senior High School or 2 years in college 
  • Completed a bachelor’s degree for candidates with no call center experience 
  • Recognize, apply and explain your product or service knowledge  
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development 
  • An inclusive culture and community minded organization where giving back is encouraged 
  • A global team of curious lifelong learners guided by our company values 
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

Office/Company Address

Country Philippines
Region Calabarzon
City Quezon City
Address TTEC Novaliches, Level 1 & 2, Main Mall, Robinsons Novaliches, Quirino Highway, Brgy, Novaliches, Quezon City, Metro Manila, Filipina
Map Google Map

Benefit

  • Great Place to Work Certified May 2023 - May 2024 PH
  • Rewarding Career and A Safe Workplace is Our Priority
  • Accessible Location; Close to MRT & LRT Araneta Stations; Bus Sto

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Company Description

Who we are (values, mission, purpose)

Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.

While that keeps us busy.. our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.

We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.

Our DNA

At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.

Our Purpose

Deliver humanity to business.

Our Vision

Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Our Mission

Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

We’re guide by the values

  • Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
  • Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
  • Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
  • Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
  • Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
  • Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Diversity and inclusion at TTEC

There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well..YOU. So, join our team and bring your authentic self to work at TTEC!

Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.

And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 24 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
This vacancy is suitable for those of you who live in the following areas: Calabarzon