Pasig City Jobs Training / Learning Manager || Urgent Hiring! Position at Foundever™

Image Foundever™
  • Job vacancies posted on: 11 months ago


Our company Foundever™ is currently looking for candidates who are domiciled in Pasig City and surrounding areas with minimum criteria Not Specified and experienced in the field of Education/Training & Training & Dev., as well as behave in a disciplined and honest manner, to then be placed in the position of training / learning manager || urgent hiring! and be able to work in full time system.

In accordance of our HRD decision, the net salary we can offer is of ₱16,000 - ₱38,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Foundever™
Position Training / Learning Manager || Urgent Hiring!
Region Pasig City
Career Level Assistant Manager/Manager
Work Experience 2 years
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Job Description


  • Manages training programs and learning experiences for adult learners in a site.
  • Hires, trains and supervises a staff of trainers.
  • Develops/implements training programs for contact center personnel, which may include management development programs.
  • Develops evaluation and validation instruments to collect and interpret data assessing organizational needs and training program effectiveness.
  • Identifies skill and knowledge requirements for sites/accounts through analysis of data from multiple sources.
  • Designs learning strategies to fill needs as identified through analysis and in partnership with Coaches and Operations Managers.
  • Conducts the most complex training classes.
  • Develops standards for monitoring agents/representatives.
  • Ensures that feedback programs provide agents with guidance to correct problems.
  • Conducts train-the-facilitator sessions to keep trainers effective.


  • Four-year college degree or equivalent directly related work experience.
  • 3-5 years of proven success as an internal and/or external training and development practitioner with experience coaching, mentoring and developing others in a complex, fast-paced environment.
  • Solid understanding of training processes and practices for adult learners.
  • Strong understanding of computer basics (Windows, Excel, Word, e-mail and Internet).
  • Strong problem-solving skills, research skills and decision-making skills.
  • Excellent interpersonal skills.
  • Organization and time management skills.
  • Excellent listening and oral/written communication skills.
  • Ability to manage projects and deadlines, manage people, create effective partnerships with leadership, establish strong community education ties, develop training materials and apply reason to business problems.
  • Good judgment and the ability to express thoughts clearly and simply
  • Ability to work onsite800

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Address Sitel Philippines OJV Site, 1 Doña Julia Vargas Ave, Pasig, Metro Manila, Philippines
Map Google Map


  • Competitive Salary
  • Health Card with Dependents
  • Life Insurance

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Company Description

Sitel Group® and SYKES are now Foundever™.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,00 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Mission: At Foundever™, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 6 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Business (e.g. Shirts), Shifting Schedules
This vacancy is suitable for those of you who live in the following areas: National Capital Region