Quezon City Jobs Technical Support Engineer 2 (night Shift, Blended Wfh) Position at Emerson Electric (Asia) Limited – ROHQ

Image Emerson Electric (Asia) Limited -  ROHQ
  • Job vacancies posted on: 6 months ago

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Candidates who are domiciled in Quezon City and its surroundings and meet these following minimum criteria:

  • Qualification: Not Specified
  • Experienced in Engineering & Electrical
  • Behave in a disciplined, honest, responsible, and professional manner in the work environment.

The initial salary that we can offer is quite competitive with a range of ₱16,000 - ₱38,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.

Job Info

Company Emerson Electric (Asia) Limited – ROHQ
Position Technical Support Engineer 2 (night Shift, Blended Wfh)
Region Quezon City
Career Level 1-4 Years Experienced Employee
Work Experience 2 years
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Emerson’s 132 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Technical Support Engineer II, you will be the primary contact of our customers and sales channels in providing support and assistance on the technical aspect of Appleton Group products.

In this capacity, you will gain and apply your knowledge of our products’ functionality, applications, use, installation, and applicable electrical codes and manufacturing standards. You will also practice your skills in identifying and creating project concepts for continuous improvement. This gives you a very vital role in helping drive growth platforms and supports operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently on a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities.

In this role, you will:

  • Monitor and respond to incoming inquiries through calls, emails, and chats.
  • Perform basic product troubleshooting guided by information found in public documents and limited to business unit products.
  • Explain product specifications and product features to customers.
  • Gather, collect, organize, and send electronic copies of documentation to the customer.
  • Identify project ideas for continuous improvement.

For this role, you will need:

  • Bachelor’s degree in any Engineering Degree, preferably in Electrical Engineering.
  • Solid understanding of basic information about electrical.
  • Knowledge about basic installations and applications of wiring and other electrical products.
  • Knowledge of hazardous locations markets.
  • Experience in installations and applications of wiring and other related products.

#Ll-hybrid

Office/Company Address

Country Philippines
Region Calabarzon
City Quezon City
Address Emerson, 12F SM Cyber West Ave, Bulacan, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Let's think differently

At Emerson, you'll join a talented, dedicated team of motivated professionals who share a collective passion for progress and excellence.

To all the thinkers, doers, and connectors. All the disruptors, innovators, and value-creators. Let’s go. We want you to join us in our bold aspiration to make the world healthier, safer, smarter, and more sustainable.

Together, we are building a global community of passionate, dedicated people who are trusted, celebrated, rewarded, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet.

At Emerson, our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through.

About Us

Emerson is a global leader in automation technology and software. Through its deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

Across its diverse workforce, Emerson has an inclusive culture that rallies employees to innovate fearlessly in pursuit of solutions to the world’s most complex challenges. The impact of this work is evident as Emerson technologies and software empower the world’s largest companies to digitally transform, making the world healthier, safer, smarter, and more sustainable.

In the Philippines, Emerson plays a strategic role in supporting global and regional functions for the company and its customers in the fields of accounting, analytics, customer support, engineering, finance, information technology, human resources, marketing and business development, and supply chain management.

Awards & Recognition

Emerson is ranked among the leading companies in the United States and across the globe – but don’t just take our word for it.

  • 2023 Philippine Daily Inquirer Best Employers

  • 2022 #5 Linkedin Top Companies in the Philippines

  • Dec 2021 to Dec 2022 Great Place to Work Certified™

  • 2021 GradPhilippines Top 100 Graduate Employers

  • 2022 #199 Forbes Fortune 500 Companies

  • 2022 Newsweek America’s Most Responsible Companies

  • 2022 Human Rights Campaign Foundation Best Places to Work for LGBTQ+ Equality

Learn more: https://ww.emerson.com/en-us/about-us/awards-recognition

Benefits at Emerson

Through our benefits, development opportunities, and an inclusive work environment, we aim to create an organization our people are proud to represent.

  • Competitive Wages and Benefits – We provide employees with market-competitive pay and benefits package:

    • Food, Transportation, Clothing Allowance

    • Night Differential

    • Life Insurance

    • Personal Accident Insurance

    • Business Travel Insurance

    • Retirement Benefit

    • Perfect Attendance Incentive

    • Guaranteed Midyear Pay

  • Career Development Opportunities – We help team members reach their highest potential with learning programs.

  • Performance-based Merit Increase – We reward employees for their good performance and achievements at work.

  • Healthcare – We offer quality healthcare coverage (medical and dental) for team members and their dependents.

  • Paid Leaves – We provide leave benefits to allow employees to take time off work - Vacation, Sick, Bereavement, Adoptive Parent Leave. Team members receive a cash conversion for unused VL credits.

  • Tuition Reimbursement for Approved Programs – We support opportunities for employees to advance their education.

  • Well-Being Programs – We commit to Support Our People and cultivate a culture where everyone can thrive. Team members can avail of Well-Being Days; Financial Assistance after a natural disaster or qualified personal hardship; and Counseling Service for team members and their families.

  • Blended Work Benefits – We consider employee work-life requirements by providing team members with Work from Home Allowance, Internet Subsidy, Workstation Set-up Reimbursement.

  • Emergency Loans – We provide financial relief to team members in a financial bind after a qualified emergency at zero % interest.

  • Business Travel – We provide opportunities to employees in qualified roles to visit other Emerson global sites.

  • Safe Working Environment – We commit to our priority on Safety & Quality across our global network and workplace.

  • Social Responsibility - We focus on building a culture that empowers employees to bring their most authentic selves to work every day.

Put your passion into action at Emerson. Find a career path that matches your unique needs and aspirations, and we'll provide the tools and resources to help you every step of the way.

Let’s go, together.

Visit our career site: http://ww.emerson.com/en-ph/careers

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: 2001 - 5000 Employees
  • Average Processing Time: 14 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Internet Subsidy, Well-Being Days, Counseling Service, Fund Assistance, Business Casual, Shifting Schedule
This vacancy is suitable for those of you who live in the following areas: Calabarzon