Quezon City Jobs Trainer | Content Writing-pioneer Account | Search Engine | Quezon City Position at Cognizant Technology Solutions Philippines Inc.

Job Info

Company	Cognizant Technology Solutions Philippines Inc.
Position	Trainer | Content Writing-pioneer Account | Search Engine | Quezon City
Region	Quezon City
Career Level	Supervisor/5 Years & Up Experienced Employee
Work Experience	5 years
Qualification	Bachelor's/College Degree, Vocational Diploma/Short Course Certificate
Type of Work	Full-Time
Minimum Salary	PHP 16.000
Maximum Salary	PHP 38.000

• Candidate must possess at least a Bachelor’s/College Degree , any field.
• Required skill(s): Training and Development.
• At least 5 year(s) of working experience in Training and Development/Product Training.
• Advantage if candidate has background in Content Writing
• Excellent communication skills both verbal and written.
• Experience in training or facilitation of training and team management is preferred.
• Strong presentation skills and superior in establishing working relationships with the customer.
• Coaching and Feedback ability
• Ability to manage foresight with program needs and potential concerns and to address them in advance.
• Applicants must be willing to work in Vertis North, QC ONSITE
• Applicants must be willing to work in mid to graveyard shift schedule. Holidays and weekends if needed.
• Preferably Experienced Employees specializing in Training & Development or equivalent.
• Full-Time position(s) available.

Responsibilities:

·        Ownership of the overall internal Content Writer Training program for Content Writers

·        Design and implement the overall Content Writer Training Framework

·        Proactively maintain and improve existing training materials

·        Create new training modules

·        Develop and implement Certification Process

·        Conduct training for new hires and regular training refresher sessions for all Content Writers

·        Shadow, support, mentor and coach Content Writers as they move into production

·        Build a trainer on-demand team

·        Collect data and produce metrics on training status & completion, training assessments, training effectiveness and report to Service Delivery Manager and Global Team

·        Work in close collaboration with Linguistics Leads to identify training needs and gaps, organize targeted training sessions and/or develop new training materials to close gaps

·        Remain up to date at all times of client tools and processes, incorporate any updates to tools and processes into training materials and roll out to all Content Writers

·        Participate in and evaluate 3rd party trainings and integrate to internal Training plan

Apply for Work

Company Description

Company Info

• Industry: Call Center/IT-Enabled Services/BPO
• Company Size: More than 5000 Employees
• Average Processing Time: 10 days
• Benefits & Others: Dental, Miscellaneous allowance, Medical, Business (e.g. Shirts), Group life insurance, Shifting