Mandaluyong City Jobs Shaw | Be Part Of Our Retail Csr Account & Earn 19k* Package Position at IBEX Global Solutions (Philippines) Inc.

Image IBEX Global Solutions (Philippines) Inc.
  • Job vacancies posted on: 7 months ago

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We are hiring! Our company is merrily looking for a candidate to fill the position of Shaw | Be Part of our Retail CSR Account & Earn 19K* package. For those of you who live in Mandaluyong City and its surrounding areas, we need you to then join our company office, IBEX Global Solutions (Philippines) Inc., and able to under a full time working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of Services & Customer Service with at least Not Specified, professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from ₱17,000 - ₱19,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company IBEX Global Solutions (Philippines) Inc.
Position Shaw | Be Part Of Our Retail Csr Account & Earn 19k* Package
Region Mandaluyong City
Career Level Less than 1 Year Experienced Employee
Work Experience -
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 17.000
Maximum Salary PHP 19.000

Apply onsite for faster processing and get a chance to experience the Helicopter tour!

Benefits:

  • HMO for you and your dependents
  • Non-Taxable Allowance
  • Program incentives (if there’s any)
  • Group Life Insurance
  • 30 Service Incentive Leaves

Job Responsibilities:

  • Assist customers who want to pick-up/track and hold their packages
  • Assist customers about their missing/misdelivered package(s)
  • Assist customers who want to locate their package(s)
  • Support and offer delivery notification and online services
  • Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
  • Adhere to IBEX Customer Service (Order Tracking) – Global Philippines company policies and work standards

Qualifications:

  • MUST have at least 6 month continuous international BPO experience
  • For no call center experience, Candidate must be at least 2 years college (without back subjects) in any field
  • With good to excellent English communication skills (speaking and listening)
  • Background in handling a multitasking account is highly desired
  • Willing to work on a flexible shift schedule

Recruitment Center:

G/F Shaw IT Center, Nueve de Pebrero cor. Shaw Blvd, Mandaluyong City |12NN – 8PM Monday – Friday

*Terms and Conditions Apply*

Office/Company Address

Country Philippines
Region National Capital Region
City Mandaluyong City
Address ibex shaw, Brgy, Shaw IT Center, Shaw Boulevard, cor Nueve de Febrero, Mandaluyong, 1552 Kalakhang Maynila, Philippines
Map Google Map

Benefit

  • HMO for you and your dependents
  • 30 Service Incentive Leaves
  • Non-Taxable Allowance

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Company Description

Solutions for Global Business Needs

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 700+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

  • INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

  • RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

  • TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

  • EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: 2001 - 5000 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Program Incentives and Allowance
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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