Pasig City Jobs Quality Analyst For Site Modeling Position at ClearSource BPO, Inc.

Image ClearSource BPO, Inc.
  • Job vacancies posted on: 11 months ago

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Are you looking for job vacancies? Our company, ClearSource BPO, Inc. is merrily inform you that we are hiring!

We need you to fill the position as Quality Analyst for Site Modeling for our office.

This position requires a working hours system which domiciled in Pasig City and its surroundings.

As a competitive company, we need these minimum criteria for candidates to be fulfilled. If you are a Not Specified and experienced in the field of Hotel/Restaurant & Hotel/Tourism, a person who honesty and discipline, then you are highly awaited in our company.

The starting salary we can offer is in a range from ₱16,000 - ₱38,000, this salary range that we offer is negotiable can change at any time according to our HRD's decision depending on the capability of the candidate can offered for our company.

Job Info

Company ClearSource BPO, Inc.
Position Quality Analyst For Site Modeling
Region Pasig City
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Core Responsibities:

  • Drive Quality achievement by coaching agents weekly (group/individual) on improvement opportunities presented by client feedback/updates, client QC feedback, and side by sides (SBS)
  • Perform designer job checks as necessary based on designer QC graduation
  • Regularly review quality-of-service trends for assigned programs and generate weekly team/designer quality performance report
  • Maintain necessary QC documents (i.e., Dispute Tracker, QC Dashboard, Checklists, Q&A Alignment Form)
  • Review and file QC error disputes from designers to client § Provide QC-based updates in weekly client alignment meetings Escalate quality trends to the attention of the Quality Manager, Team Leader/Lead Agent, or Program Manager, as appropriate Generate solar permit packages
  • Live by and promote the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy)
  • Perform ad hoc tasks and other activities, as required by the Company

Requirements

  • Bachelor’s degree preferred
  • 1-year relevant experience on QA role
  • Experience in design is a plus.
  • Strong computer skills including Microsoft Office and software for reporting metrics
  • Knowledge of tools, concepts, and methodologies of QA is preferred
  • Knowledge of relevant regulatory requirements
  • Amenable to start as soon as possible

Benefits

  • Competitive salary
  • Medical and Dental Insurance (With free dependents)
  • Group life insurance
  • Paid time off (PTO) such as sick days and vacation days
  • 13th Month Pay
  • Outstanding career growth
  • Career growth opportunities
  • Passionate, energetic & innovative work culture
  • Friendly team driven environment
  • Skills and experience development

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Address Clearsource Bpo, 27 Gen.Atienza, San Antonio, Pasig, 1600 Metro Manila, Philippines
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

ClearSource is a customer service outsourcer headquartered in Salt Lake City, UT. We have 200 team members and we are rapidly expanding our operations to the beautiful Philippines!

OUR CORE VALUES

  • Customer First— we share an intense passion for creating exceptional customer experiences.
  • Hardworking & Smart— we believe excellence is achieved through hard work, intelligent curiosity, and continuous improvement.
  • Teamwork & Accountability— we support one another, and hold ourselves and each other accountable to be our best selves.
  • Humble Confidence— we are confident in our abilities but humble enough to accept feedback that will help us become better.
  • Enthusiastic & Fun— we love our work and we have fun doing it!

Company Info

This vacancy is suitable for those of you who live in the following areas: National Capital Region