National Capital Region Jobs Pts Support Representative Position at VGW

Image VGW
  • Job vacancies posted on: 7 months ago


We are hiring! Our company is merrily looking for a candidate to fill the position of PTS Support Representative. For those of you who live in National Capital Reg and its surrounding areas, we need you to then join our company office, VGW, and able to under a working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of Healthcare & Practitioner/Medical Asst with at least Not Specified, professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from ₱16,000 - ₱38,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company VGW
Position Pts Support Representative
Region National Capital Region
Career Level Not Specified
Work Experience -
Qualification Not Specified
Type of Work
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

VGW is a fast-growing technology company and creator of market-leading online social games. With offices across Australia, San Francisco, Toronto, Malta and the Philippines we are on a mission to be the biggest gaming company in the world!

Due to major growth we are expanding our PTS team in Manila and currently looking for a PTS Support Representative to join the team. 

The PTS Support Representative is responsible for verifying the customer’s identity, reviewing the pending prize redemptions, identifying hacked and compromised accounts, and providing customer support for PTS related concerns.compromised accounts, and providing customer support for PTS related concerns.

Key responsibilities will include:

  • Perform account verification and documents review.
  • Review redemption request.
  • Perform Duplicate and Multiple Account Review.
  • Maintains expert knowledge of all internal and external processing systems and provides a high-quality verification and redemption review.
  • Provide support to other teams regarding redemptions and verifications concerns.
  • Perform ad hoc task
  • Other deliverables and outcomes as directed by the COMPANY from time to time

What you will bring to the role:

  • Proven ability to maintain professional relationship both internally and externally
  • Excellent communication skills both oral and written
  • Has the ability to work well and collaborate with others
  • Ensures high standards, initiative, and professionalism 
  • Ability to solve complex problems with minor supervision
  • Being meticulous and showing close attention to all of the small details of the task
  • Demonstrate the curiosity and drive to get to the root of a problem
  • Customer-focused – giving excellent customer experience to ensure customer’s satisfaction

About VGW

VGW has been disrupting the online gaming world since 2010 and we’re only getting started. We’ve assembled an incredibly talented global team who bring their passion, energy and expertise to build games that people love. 

At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable and finding opportunities for you to keep learning and growing.

Find out more at **

If you want to join a team that does things differently apply today and we look forward to seeing what you can bring to our team.

Office/Company Address

Country Philippines
Region National Capital Region
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  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

VGW Philippines is a global provider of gaming and wagering services to the Philippines market. Founded in 2001, the company is one of the leading privately-owned gaming and wagering companies in the country. Based in Pasig City, Manila, VGW Philippines is regulated and licensed by the Philippine Amusement and Gaming Corporation and the Cagayan Economic Zone Authority. VGW Philippines offers an extensive selection of online betting services, including sports betting, casino games and online lottery tickets. They are a full-service provider of gaming and wagering products, offering complimentary services such as implementation, maintenance and operations support. VGW Philippines is also known for its commitment to responsible gaming and ethics. To this end, they have implemented industry leading regulatory and security systems at both the hardware and software layers of their operations. Furthermore, they provide increasing levels of support to their customers, who can contact their customer service in multiple languages and modes of communication. Regardless of the size and scope of a project, VGW Philippines is committed to delivering world-class gaming and wagering services to the Philippines.

Company Info

  • Industry:
This vacancy is suitable for those of you who live in the following areas: National Capital Region