Quezon City Jobs Operations Manager | Creative Writing-pioneer Account | Quezon City | Asap! Position at Cognizant Technology Solutions Philippines Inc.

- Job vacancies posted on: 6 months ago
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Cognizant Technology Solutions Philippines Inc. has open a job vacancy for the domicile of Quezon City and surrounding areas as operations manager | creative writing-pioneer account | quezon city | asap! with full time work system which will then be placed in our company office.
The candidates we need are those who have the minimum criteria of Vocational Diploma/Short Course Certificate & Bachelor's/College Degree and experienced and have the integrity to work in the field of Services & Customer Service.
Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.
As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.
Job Info
Company | Cognizant Technology Solutions Philippines Inc. |
Position | Operations Manager | Creative Writing-pioneer Account | Quezon City | Asap! |
Region | Quezon City |
Career Level | Assistant Manager/Manager |
Work Experience | 8 years |
Qualification | Bachelor's/College Degree, Vocational Diploma/Short Course Certificate |
Type of Work | Full-Time |
Minimum Salary | PHP 16.000 |
Maximum Salary | PHP 38.000 |
- Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.
- Required skill(s): Customer Service, Technical Support, Client Management
- Advantage if have an experience on handled Creative Writing account, but not required
- At least 8 year(s) of working experience in the related field is required for this position.
- Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
- Excellent oral and written communications skills handle global customers
- Basic Project Management knowledge/background
- Experience with budget and business plan development
- Applicants must be willing to work in Vertis North, Quezon City ONSITE
- Applicants must be willing to work in shifting schedule. Mid shift, Graveyard shift holidays/weekends (if needed)
- Preferably Managers specializing in Technical & Helpdesk Support/Customer Service or equivalent.
- Full-Time position(s) available.
Responsibilities:
· Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
· Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
· Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
· Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs
· Uphold organization policies and standards, ensuring legislative regulations are followed
· Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment
Office/Company Address
Country | Philippines |
Region | National Capital Region |
City | Quezon City |
Address | H3RJ+R3J Cognizant Philippines, Josol Bldg, Eulogio Rodriguez Jr. Ave, Quezon City, 1110 Metro Manila, Philippines |
Map | Google Map |
Benefit
- Fortune 200 Company
- Above Market Compensation and Benefits
- Outstanding Internal Career Development
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Company Description
About Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.
As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.
We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.
We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:
Ranked #185 on the Fortune 500 (July 2021)
Ranked #524 in Forbes Global 200 (May 2019)
Named in the list of Financial Times Leading Management Consultant (Jan 2019)
Ranked #461 in Forbes America's Best Employers (April 2019)
Named among World’s Most Admired Companies by Fortune (Jan 2019)
Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)
Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)
ICT Awards Best Company of the Year (2018)
ICT Awards Best Company for Health Innformation Management Services (2018)
ICT Awards Best C-Suite Team of the Year (2018)
Recruitment Sites:
11th Floor Hanston Square Bldg.
No.17 San Miguel Avenue
Ortigas Center, Pasig City
2nd Floor Science Hub Tower 4
No. 110 Campus Avenue, McKinley Hill
Fort Bonifacio, Taguig City
11th Floor Vector 3 Bldg.
Northgate CyberzonE
Alabang, Muntinlupa City
11th Floor Skyrise 4 Bldg.
Block 2 Lot 4 Cebu IT Park
Lahug, Cebu City
Ground Floor Giga Tower
Bridgetowne, Libis Quezon City
Telephone number:
(02) 7-976-2270
World Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 0766
USA Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 88 937 3277
European Headquarters
1 Kingdom Street
Paddington Central
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 10 days
- Benefits & Others: Dental, Miscellaneous allowance, Medical, Business (e.g. Shirts), Group life insurance, Shifting