Quezon City Jobs Bpo Healthcare Deputy Manager – Quezon City Position at Optum, a UnitedHealth Group company

Image Optum, a UnitedHealth Group company
  • Job vacancies posted on: 11 months ago

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Do you currently live in the Quezon City and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Optum, a UnitedHealth Group company is currently seeking candidates to then join and fill the position as BPO Healthcare Deputy Manager - Quezon City and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Services & Customer Service with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of ₱16,000 - ₱38,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Optum, a UnitedHealth Group company
Position Bpo Healthcare Deputy Manager - Quezon City
Region Quezon City
Career Level Supervisor/5 Years & Up Experienced Employee
Work Experience 2 years
Qualification Bachelor's/College Degree, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Deputy Manager

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.

Positions in this function are responsible for first-level response and resolution of escalated issues with external and internal customers and responsible for the overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement. Senior Service Account Managers are responsible for first-level response and resolution of escalated issues with external and internal customers.

Primary Responsibilities:

Manage overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership

Provide expertise and customer service support to members, customers, and/or providers

Identify and resolve operational problems using defined processes, expertise and judgment

Investigate claim and/or customer service issues as identified and communicate resolution to customers

Provide explanations and interpretations within area of expertise

Analyze and investigate

Preferred Qualifications:

College Graduate, any course

Healthcare experience

Client interaction

Proficient in using MS application

Office/Company Address

Country Philippines
Region National Capital Region
City Quezon City
Address Optum, A Unitedhealth Group Company, 1101 Central Ave, Diliman, Quezon City, Metro Manila, Philippines
Map Google Map

Benefit

  • Competitive Salary
  • Excellent Benefits (Statutory Benefits & Retirement Plan)
  • First-day HMO

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Company Description

Opportunity with Optum Global Solutions (Philippines) Inc. Are you ready to rev up your life? Optum Global Solutions (Philippines) Inc is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 5 company. It’s time to learn more and start doing your life’s best work. [SM]

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 4 days
  • Benefits & Others: Dental, Medical, Business (e.g. Shirts), Working hours vary based on job role
This vacancy is suitable for those of you who live in the following areas: National Capital Region