Quezon City Jobs Bpo Healthcare Deputy Manager – Quezon City Position at Optum, a UnitedHealth Group company
- Job vacancies posted on: 7 months ago
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Do you currently live in the Quezon City and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Optum, a UnitedHealth Group company is currently seeking candidates to then join and fill the position as BPO Healthcare Deputy Manager - Quezon City and able to work under full time working hours system.
We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Services & Customer Service with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.
We are offering a salary of ₱16,000 - ₱38,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.
Job Info
| Company | Optum, a UnitedHealth Group company |
| Position | Bpo Healthcare Deputy Manager - Quezon City |
| Region | Quezon City |
| Career Level | Supervisor/5 Years & Up Experienced Employee |
| Work Experience | 2 years |
| Qualification | Bachelor's/College Degree, Vocational Diploma/Short Course Certificate |
| Type of Work | Full-Time |
| Minimum Salary | PHP 16.000 |
| Maximum Salary | PHP 38.000 |
Deputy Manager
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.
Positions in this function are responsible for first-level response and resolution of escalated issues with external and internal customers and responsible for the overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement. Senior Service Account Managers are responsible for first-level response and resolution of escalated issues with external and internal customers.
Primary Responsibilities:
Manage overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership
Provide expertise and customer service support to members, customers, and/or providers
Identify and resolve operational problems using defined processes, expertise and judgment
Investigate claim and/or customer service issues as identified and communicate resolution to customers
Provide explanations and interpretations within area of expertise
Analyze and investigate
Preferred Qualifications:
College Graduate, any course
Healthcare experience
Client interaction
Proficient in using MS application
Office/Company Address
| Country | Philippines |
| Region | National Capital Region |
| City | Quezon City |
| Address | Optum, A Unitedhealth Group Company, 1101 Central Ave, Diliman, Quezon City, Metro Manila, Philippines |
| Map | Google Map |
Benefit
- Competitive Salary
- Excellent Benefits (Statutory Benefits & Retirement Plan)
- First-day HMO
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Company Description
Opportunity with Optum Global Solutions (Philippines) Inc. Are you ready to rev up your life? Optum Global Solutions (Philippines) Inc is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 5 company. It’s time to learn more and start doing your life’s best work. [SM]
Company Info
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 4 days
- Benefits & Others: Dental, Medical, Business (e.g. Shirts), Working hours vary based on job role
