Quezon City Jobs Application Operations Account Delivery Manager Lead Position at DXC Technology

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  • Job vacancies posted on: 11 months ago

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We are open recruitment and happily inform you that we are looking for candidates to fill the position of Application Operations Account Delivery Manager Lead in our company, DXC Technology. For candidates who reside in Quezon City and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Computer/Information Technology & IT-Software and possess a Bachelor's/College Degree or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from ₱16,000 - ₱38,000 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Job Info

Company DXC Technology
Position Application Operations Account Delivery Manager Lead
Region Quezon City
Career Level Assistant Manager/Manager
Work Experience 5 years
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Responsibilities:

  • Has handled a technical team and people leaders such as supervisors and technical lead or team lead Has experience in stakeholder management and managing escalations, complaints from the account
  • Account Lead of a Team in charge of Administration of Incidents or Requests related to Feedhub and Informatica Applications
  • Account Lead of a Team in charge of Weblogic, JBOSS and CaaS, Tectia and Layer7 administration, configuration, deployment and security check and verification
  • Account Lead of a Team who is has Knowledge of Autosys Basic Commands, View of Output Logs, Error Logs and Scripts
  • Account Lead of a Team in charge of Filetransfers via Feedhub management, administration of IDs and SSH Keys
  • Account Lead of a Team who has knowledge on UNIX Basic Fundamentals such as logging in, deployment, logs and nodes management
  • Account Lead of a Team in charge of Informatica session and workflow logs management. Informatica administration via Autosys
  • Account Lead of a Team in charge of Certificate Renewal on Non-Production from CSR Creation, issuance of signed certificate, coordination, review and validation, importing of certificate to validation of functionality
  • Account Lead of a Team in charge of Functional ID management through CyberArk
  • Account Lead of a Team in charge of ServiceNow Monitoring, Incident and Change management
  • Accountable in Documentation and Reporting, Incident, Problem, Change, and Availability Management
  • Accountable in Staffing and Scheduling
  • Responsible in addressing complaints and escalations coming directly from the client
  • Accountable in Driving team Utilization, Billability and Time-Tracking Compliance
  • Works closely with Account Delivery Managers in driving Service Improvement or Continuous Improvement and High Quality Customer Satisfaction or Net Promoters Score

Core Competencies:

  • Graduate of a Bachelor’s degree or equivalent degree
  • Worked with a team and acted as a good team player
  • Technically Led or performed primary support role for one or more service or technology area
  • Minimum of 5 years experience in providing support to customers using incident, requests, problem and change management
  • Minimum of 5 years deep experience on application technologies and products in area of focus such as Weblogic, JBOSS, CaaS, Feedhub, Informatica, Autosys, Feedhub, Tectia, Layer 7 CyberArk, ServiceNow or its equivalent
  • Background in Windows and/or Unix platforms is preferred
  • Background in ITIL process is preferred
  • Candidate must demonstrate excellent verbal and written English communication skill

Office/Company Address

Country Philippines
Region National Capital Region
City Quezon City
Address J2RQ+QRF DXC.Technology, Diliman, Quezon City, Metro Manila, Philippines
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

The world's largest companies and public sector organizations trust DXC to deploy servicesto drive new levels of performance, competitiveness, and customer experience across theirIT estates.

Learn more about how we deliver excellence for our customers and colleagues atDXC.com.

Company Info

  • Industry: Others
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 30 days
This vacancy is suitable for those of you who live in the following areas: National Capital Region