Pasay City Jobs Technical Support Associate Position at Newport World Resorts

Image Newport World Resorts
  • Job vacancies posted on: 11 months ago

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Our company is currently seeking employees to fill the position as Technical Support Associate. For those of you who live in Pasay City and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Newport World Resorts, and able to work under full time system.

As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Services & Tech & Helpdesk Support with a minimum degree of Not Specified, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.

The average starting salary we can offer you is in the range of ₱16,000 - ₱38,000. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.

Job Info

Company Newport World Resorts
Position Technical Support Associate
Region Pasay City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

JOB SUMMARY

The Technical Support Associate is responsible for providing first level of technical support assistance related to computer systems, hardware, and software. He/She is also responsible with answering queries, addressing system and user issues in a timely and professional manner.

RESPONSIBILITIES

  • Provide first level (Level 1) of either hardware or software technical support
  • Monitor and respond to or escalate incoming IT-related issues and requests
  • Deploy and set up personal computers to employees in accordance with the Company’s prescribed standard of hardware, software and network infrastructure
  • Provide technical services to support and assist users in their daily automated processes and tasks in relation to all business applications and prescribed software within offices
  • Assist in the preventive maintenance of all IT systems and hardware
  • Analyze system performance, run system health checks and implement tuning improvements
  • Keep an inventory of all related IT equipment, software, and license users
  • Submit daily and weekly activity reports

QUALIFICATIONS

  • Graduate of a Bachelor’s/College Degree in Electronics and Communications Engineering or Computer Science / Information Technology or equivalent
  • Has general awareness of computer systems, PC repair, and network management
  • Has basic to advanced knowledge in hardware / software installation and troubleshooting
  • Has basic to advanced networking skills, LAN and WAN topography
  • Experience in Desktop hardware / software / network troubleshooting and diagnosis is an advantage

Office/Company Address

Country Philippines
Region National Capital Region
City Pasay City
Map Google Map

Benefit

  • First Integrated Resort in the country
  • Great employee benefits and perks
  • Competitive salary package

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Company Description

Newport World Resorts (NWR) is the first integrated tourism hub in the Philippines that is fast shaping up to become the most exciting destination in the country.

NWR breaks new ground in the Philippines by combining lodging brands, restaurants, gaming facilities, entertainment spots and a luxury mall in one grand destination.

Asia’s newest playground is located in Newport City, a modern live-work-play community and the first tourism economic zone in the Philippines, just across Terminal 3 of the Ninoy Aquino International Airport and adjacent to the Villamor Golf Course.

It also features the upscale Newport Mall which boasts of shops and boutiques for international luxury brands, high end cinemas, dining outlets, and the Newport Performing Arts Theater, a 1,500-seat venue for local and international artists and productions.

Company Info

  • Industry: Hotel / Hospitality
  • Company Size: More than 5000 Employees
  • Average Processing Time: 16 days
  • Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Casino Incentive, Paid Leave, Meal Allowance, Exclusive Discounts, Corporate/Business Attire
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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