Pasig City Jobs Technical Support Associate | 2 Virtual Process Only! Urgent Hiring! Position at Foundever™

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  • Job vacancies posted on: 6 months ago

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Foundever™ has open a job vacancy for the domicile of Pasig City and surrounding areas as technical support associate | 2 virtual process only! urgent hiring! with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Computer/Information Technology & IT-Network/Sys/DB Admin.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Foundever™
Position Technical Support Associate | 2 Virtual Process Only! Urgent Hiring!
Region Pasig City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Foundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.

ABOUT US

As caring for customers becomes the differentiator driving consumer engagement and spend, Foundever is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Foundever’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Foundever collaborates with some of the best-known global brands to help consistently deliver outstanding customer experiences. Foundever is a subsidiary of Groupe Acticall. Visit ww.foundever.com to learn more.

Technical Support Associate (AGENT ROLE)

Responsibilities:

Provides Technical and Warranty support for processors, motherboards, servers, and networking products through phone, email, and chat. Technical in nature, troubleshoots and provides customer service for Intel Products. Mix of voice and non-voice support.

Qualifications:

  • Must be a Graduate of any 4 years IT related course (preferred) or Graduate of any BA course (Comp Application, Information System, Comp Engineer).
  • Preferably have experience in BPO set up with IT or Technical Support related.
  • Amenable to working onsite on a Graveyard shift schedule.
  • Has knowledge or familiarity with Computer Parts/ Hardware
  • Must be willing to work in Mandaluyong City.
  • Excellent Communication Skills.

2 Virtual Process Only!

1. Initial Interview/Technical Assessment >> 2. Final Interview

Office/Company Address

Country Philippines
Region National Capital Region
City Pasig City
Map Google Map

Benefit

  • Career Growth Opportunity
  • Best in Class Benefits
  • Culture of Diversity, Equality, and Inclusion

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Company Description

Sitel Group® and SYKES are now Foundever™.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,00 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Mission: At Foundever™, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 6 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Business (e.g. Shirts), Shifting Schedules
This vacancy is suitable for those of you who live in the following areas: National Capital Region