National Capital Region Jobs Senior Analyst | Help Desk (eh 912) Position at Accenture

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  • Job vacancies posted on: 11 months ago

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We are hiring! Our company is merrily looking for a candidate to fill the position of Senior Analyst | Help Desk (EH 912). For those of you who live in National Capital Reg and its surrounding areas, we need you to then join our company office, Accenture, and able to under a full time working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of Services & Customer Service with at least Bachelor's/College Degree, Post Graduate Diploma/Master's Degree & Professional License (Passed Board/Bar/Professional License Exam), professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from ₱16,000 - ₱38,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company Accenture
Position Senior Analyst | Help Desk (eh 912)
Region National Capital Region
Career Level 1-4 Years Experienced Employee
Work Experience 2 years
Qualification Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, Professional License (Passed Board/Bar/Professional License Exam)
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

How to apply?

  • Click on “Apply Now” to submit your application. You will be receiving an SMS with the Workday link where you must continue your application. 
  • Make sure to accomplish your Workday profile to proceed with the hiring process. 
  • For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time. 

Duties & Responsibilities

  • Responsible for setting individual performance objectives that align to the overall objectives of the team
  • Responsible for the day-to-day operations of the team ensuring all metrics are met and assists team members in overcoming their challenges through effective performance management
  • Provide mentorship, guidance and career development to team members
  • Exhibits leadership strength by fostering a positive environment within the team and implementing activities to increase individual and team engagement
  • Recognize problems and issues that affect work efficiencies and performance outcomes of the team and provides recommendations and course of action derived from concerns seen and initial analysis of data
  • Escalate issues that may affect delivery of work and business outcomes in a timely manner to management
  • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
  • Identify actionable insights, suggest recommendations, and influence
  • Team strategy through effective communication

Qualifications

  • Bachelor’s degree or equivalent
  • 2-3 year of work experience
  • Dynamic leader with experience and passion for leading a diverse team in a fast-paced environment, able to deal with rapid change and ambiguity
  • Strategic thinker with strong analytical and problem-solving skills
  • Minimum of 2 years operations and people management experience, including leading a team of >15 team members and a strong desire to develop future leaders
  • Passionate to create an exceptional experience and provide outstanding support to client’s mission and goals
  • Adaptable and energized by a fast-paced environment and can demonstrate flexibility and agility to changing client needs

Why join Accenture?

  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

*Terms and Conditions apply

Office/Company Address

Country Philippines
Region National Capital Region
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,00 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

RECRUITMENT CENTERS

Manila

GF Robinsons Cybergate Tower 1, Pioneer Street corner EDSA, Mandaluyong City

Monday - Friday | 9AM-5PM

Ilocos

Valdez Building A, Venvi IT Hub, Barangay 1 San Nicolas, Ilocos Norte

Monday - Friday | 9AM-6PM

Cebu

16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu City

Monday to Friday, 9:00 AM to 5:00 PM

Stay Connected Facebook.com/accenturejobsph

Twitter.com/accenturejobsph

Youtube.com/accenturejobsph

LinkedIn: Accenture Careers in the Philippines group

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

For interested applicants, please click “APPLY NOW” and be sure to upload your updated CV or resume through Jobstreet.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Company Size: More than 5000 Employees
  • Average Processing Time: 10 days
  • Benefits & Others: Dental, Medical, Loans, Business (e.g. Shirts), Shifting Schedule
This vacancy is suitable for those of you who live in the following areas: National Capital Region