Pasay City Jobs Collections Specialist (b2b)- Pasay Site! Position at Conduent
- Job vacancies posted on: 6 months ago
Our company Conduent is currently looking for candidates who are domiciled in Pasay City and surrounding areas with minimum criteria Bachelor's/College Degree and experienced in the field of Services & Customer Service, as well as behave in a disciplined and honest manner, to then be placed in the position of collections specialist (b2b)- pasay site! and be able to work in full time system.
In accordance of our HRD decision, the net salary we can offer is of ₱16,000 - ₱38,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.
|Position||Collections Specialist (b2b)- Pasay Site!|
|Career Level||1-4 Years Experienced Employee|
|Work Experience||1 year|
|Type of Work||Full-Time|
|Minimum Salary||PHP 16.000|
|Maximum Salary||PHP 38.000|
• Organize a work list to prioritize past due accounts by outstanding dollars, risks levels, pay history and overall customer value by running a detailed aging report.
• Reconcile transactions and/or accounts.
• Contacting and follow up with plant/CSR and Sales Team regarding customer disputes and discrepancies
• Record detailed notes of all collection and dispute management activities related to customer accounts in CFORIA (Collection tool).
• Follow up on previous collection efforts to ensure payments are received as promised
• Obtain and provide documents as needed to collect payments from customers like invoice copies & Proof of Delivery etic.
• Assist Credit Analyst to resolve order holds and/or recommend accounts for credit review
• Keep management informed of all potential credit risks discovered during the collections process
• Provide recommendations to management for a write-off, final demand letter, bad debt reserve or payment plan
• Provide Cash Application with requested information like remit details
• Participate in scheduled Monthly/Quarterly Regional Collections Call with plant and sales personnel
• Assist in documentation gathering for manual terms correction and refund
• Handle customer and supplier phone calls with a high degree of customer service
• Assist in preparing operating and management reports
– Completed at least 2 years in College (any course)
– With at least 1 year of B2B Collections experience in a BPO setting
– With an Accounting or strong Reconciliation background
– Willing to work onsite in Mall of Asia, Pasay City
– Willing to work night shifts
– Fixed Weekends Off
|Region||National Capital Region|
- Competitive Salary
- Work-life balance
- Life Insurance Once Hired
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A Business Process Services Pioneer
As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.
We help businesses and governments drive process efficiencies, costs savings and long-term revenue growth. Our understanding of our clients’ operations enables us to provide essential services to millions of people every day.
Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day.
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: More than 5000 Employees
- Average Processing Time: 9 days
- Benefits & Others: Dental, Medical, Regular hours, Mondays - Fridays, Business Casual