Mandaluyong City Jobs Customer Service Representative- Mandaluyong (non Bpo-fresh Graduates Are Welcome)) Position at Quanta Paper Corporation

Image Quanta Paper Corporation
  • Job vacancies posted on: 10 months ago


We are hiring for the position of Customer Service Representative- Mandaluyong (Non BPO-FRESH GRADUATES ARE WELCOME)) with full time working hours for our company office, Quanta Paper Corporation, for residents of Mandaluyong City and its neighboring areas.

Candidates with expertise in Services & Customer Service and at least a Bachelor's/College Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of ₱16,000 - ₱38,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, Quanta Paper Corporation, is currently open recruitment for candidates who are interested in joining our office company as a Customer Service Representative- Mandaluyong (Non BPO-FRESH GRADUATES ARE WELCOME)).

Job Info

Company Quanta Paper Corporation
Position Customer Service Representative- Mandaluyong (non Bpo-fresh Graduates Are Welcome))
Region Mandaluyong City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000
  • Candidate must possess at Bachelor’s/College Degree in Business Studies/Administration/Management or equivalent.
  • No experience required.. Fresh Graduates are welcome to apply
  • Required Skill(s): Effective Oral & Written Communication, Knowledgeable in SAP, Proficient in reports creation tools, spreadsheet and word-processing applications. Knowledge in creating presentations (e.g. MS Powerpoint) Proficiency in MS Office (Word, Excel & PowerPoint) Knowledge in data analysis, intrapersonal skills, inter-personal skills, results-oriented, hardworking, service-oriented; results-driven, creative and innovative; team-player; high stress tolerance; high regard for ethics and integrity
  •  1 experience specialized in Customer Service or equivalent is an advantage.
  • Willing to report Quanta Paper-with office address 149A Rev. Aglipay Street, Brgy Zaniga Mandaluyong City


This position’s primary responsibility is to receive and retrieve Purchase Orders/Sales Orders, immediate processing in SAP, facilitate approval to Credit & Collection and ensure delivery to customers.                The secondary responsibility is to manage coordination with Sales Agents by coordinating Purchase Order / Sales Orders based on customer order frequency. The CSR may be given other tasks by his/her immediate superior as may be required during the course of fulfilling job-related activities. 

 <>Managing the documentation

  • Ensure that all purchase orders and sales orders retrieve and receive for the day are encoded in SAP System within the day/processing cut-off.
  • Ensure that the Sales Orders (SOs) are processed in the correct company delivery documents (Sales Invoice – SI /Warehouse Receipt- WR and Delivery Receipts-DR).
  • Ensure correctness of the customer name, delivery or ship to address, delivery date, delivery quantity, sales prices, sales discounts and total amount.
  • Adhere to the required number of lines per delivery document to avoid the cancellation of the document.
  • Ensure that all delivery instructions are properly attached to the delivery documents.
  • Ensure that delivery schedule needing delivery advice prior to delivery are confirmed with the customers.

<>Product Awareness

  • Keep self-updated with the different products by regularly reviewing the updated SKU list and memos from Marketing Department.

<>Other Job-Related Tasks

  • Ensure Integrity, Accuracy, Completeness and Timeliness (I-ACT) in the submission of reports.
  • Adhere to set company standards pertaining to care and maintenance of company assets.
  • Perform other job-related duties and functions that may be assigned by the superior from time to time.

Office/Company Address

Country Philippines
Region National Capital Region
City Mandaluyong City
Address Quanta Paper Marketing Inc, 149-A Rt. Rev. G. Aglipay, Mandaluyong, Metro Manila, Filipina
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Quanta Paper Corporation (QPC) primarily engaged in manufacturing bathroom tissue, table napkin and jumbo roll tissue. It uses 100% recycled waste paper as raw materials. Since its establishment in November 07, 2003, after eight years of hard work, marching forward, and vigorous development, its products have been well sold in various domestic areas in the Philippines. The corporation has expanded on its production, machineries and manpower development to ensure precision on quality.

Last year, QPC has started manufacturing baby diapers and this year feminine pads and liners.

Currently, Quanta Paper has a dynamic workforce of 100+ personnel in 8 company facilities across the Philippines. (Including Regular, Probationary and casual employees).

Product & Services

Products of the company include:

FRESH Bathroom Tissue, KAMI Bathroom Tissue and Kitchen Towels, Vanita Bathroom Tissue, Smart Choice Bathroom Tissue, Sweetbaby Diaper , Perfect Feminine Pads among others


A reputable brand builder of High-quality, Affordable, Hygienic and Environment-friendly products with CONCERN, CARE and LOVE – People can rely on everyday.


Build a market-centric and highly competent organization through innovative and caring solutions for all partners and stakeholders. We LEARN, GROW and CONTRIBUTE together as ONE.


Passion for Excellence – Continuous Improvement

Integrity – Responsibility and accountability

Care for Others – Concern and respect

Customer Focus – Fulfill and exceed customer expectations

Teamwork – Collaboration and Commitment

Love for Mother Earth – Care for environment

Resourcefulness – Creativity and flexibility


We are a manufacturing company that is committed to producing and selling high-quality, affordable, hygienic and environment-friendly products that meet regulatory and statutory standards.

In support of this commitment, we:

  1. Uphold good manufacturing practices that arecentered on the principles of quality and safety;
  2. Ensure the continuous improvement of our systems, processes, products and people;
  3. Strengthen community relations through social responsibility programs and practices.

By doing so, we shall win the consumer’s trust thereby making our tissue and personal care products their preferred choice.

Company Info

  • Industry: Manufacturing / Production
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 21 days
  • Benefits & Others: Dental, Medical, Trainings, Polo Shirt Uniform, Monday - Friday 7 am - 4 pm/ 7 am - 5:30 pm / 8am - 6:30pm
  • Specific Location: 149 A Rev. Aglipay St., Brgy Old Zaniga Mandaluyon
This vacancy is suitable for those of you who live in the following areas: National Capital Region

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