Makati City Jobs Site Reliability Engineer | Work From Home Position at FlexisourceIT

Image FlexisourceIT
  • Job vacancies posted on: 9 months ago


FlexisourceIT has open a job vacancy for the domicile of Makati City and surrounding areas as site reliability engineer | work from home with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Not Specified and experienced and have the integrity to work in the field of Computer/Information Technology & IT-Software.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary ₱16,000 - ₱38,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company FlexisourceIT
Position Site Reliability Engineer | Work From Home
Region Makati City
Career Level 1-4 Years Experienced Employee
Work Experience 4 years
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Site Reliability Engineer

We are seeking a skilled Site Reliability Engineer (SRE) to join our dynamic team and enhance collaboration between our development and operations teams. As an SRE, you will play a crucial role in improving customer experience, optimizing operations planning, and implementing gradual changes to maintain system reliability. Your expertise in application monitoring, automation, metrics analysis, and incident response will be essential in ensuring the seamless delivery of our software services.


  • Facilitate improved collaboration between development and operations teams by implementing SRE practices and fostering effective communication channels.
  • Enhance customer experience by utilizing SRE tools and automation to minimize software errors that impact end users, enabling the prioritization of new feature development.
  • Plan and execute incident response strategies to minimize downtime and mitigate the impact of failures on business operations and end users.
  • Monitor application performance using service-level agreements (SLAs), service-level indicators (SLIs), and service-level objectives (SLOs) to ensure optimal system health.
  • Collaborate with developers to identify critical performance parameters and configure monitoring tools accordingly.
  • Collect and analyze metrics to identify resource consumption, abnormal behavior, and potential performance bottlenecks.
  • Utilize logs generated by software systems to troubleshoot and investigate issues, ensuring a thorough understanding of the chain of events leading to problems.
  • Monitor and manage application latency, traffic, errors, and saturation levels to maintain high system performance.
  • Develop and implement service-level objectives (SLOs) and service-level indicators (SLIs) to set quantifiable goals and measure actual performance against those goals.
  • Collaborate with stakeholders to define and enforce service-level agreements (SLAs) that outline the consequences of not meeting established SLOs.
  • Manage operations tasks, including emergency incident response, change management, and IT infrastructure management.
  • Provide system support to development teams, assisting in the creation of new features and stabilization of production systems.
  • Conduct post-incident reviews to identify areas for improvement and document solutions in a shared knowledge base, enabling efficient problem resolution in the future.


  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).
  • Proven experience as a Site Reliability Engineer (SRE) or in a similar role.
  • Strong understanding of software development lifecycle and DevOps principles.
  • Proficiency in application monitoring tools and techniques.
  • Familiarity with service-level agreements (SLAs), service-level indicators (SLIs), and service-level objectives (SLOs).
  • Experience with incident response management and change management processes.
  • Solid knowledge of system performance metrics and analysis.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and collaboration abilities, with the capacity to work effectively in cross-functional teams.
  • Knowledge of automation tools and scripting languages is preferred.
  • Familiarity with cloud technologies and distributed systems is a plus.
  • Ability to adapt to a fast-paced and dynamic work environment.

Join our team and contribute to the improvement of our software services through enhanced collaboration, proactive monitoring, and continuous process improvement. Your expertise as an SRE will play a crucial role in ensuring the reliability, efficiency, and customer satisfaction of our systems.

Work Details

  • Location: Makati / Work from Home Until Further Notice
  • Schedule: Monday-Friday, AU timezone; must be willing to do rotating shifts
  • Status: Full-time, regular employment

Office/Company Address

Country Philippines
Region National Capital Region
City Makati City
Address Flexisource Systems & Technologies Inc, 105 H.V. Dela Costa, Makati, 1227 Metro Manila, Filipina
Map Google Map


  • Competitive Compensation and Benefits
  • HMO on Day 1

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Company Description

FLEXISOURCE IT PTY LTD is a privately held company based in Australia that provides IT consulting and business services. We are the only specialised IT company in the Philippines that specialises in Agile development, with a focus on Scrum and Kanban. Through mobile and web services, desktop applications, technical and customer support, and even cutting-edge IT procedures, the company operates for the success of its clients' businesses. The company recognises the need for its customers to maintain a competitive edge in their respective industries.

FLEXISOURCE IT PTY LTD employs IT specialists with extensive qualifications and skills to ensure the quality of its services. The company is managed by business professionals with extensive experience in operations and project management, as well as client and employee relations.

Richard Gross, a Melbourne, Australia-based entrepreneur, founded Flexisource IT. He has been a successful manager of investment funds covering the global financial corporate landscape from the United States, Geneva, Hong Kong, and Australia for over 20 years. Utilizing his vast experience, he has identified an opportunity to address the severe lack of qualified IT personnel and the enormous wage disparity by developing a hybrid model that provides superior results with less risk than conventional outsourcing.

The vision of Flexisource IT is to become the best alternative to outsourcing by providing flexible, scalable, and dynamic services that meet the business needs of the client by acting as a business partner, not an outsourcer.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Registration No.: CS201603971
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 15 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Vision, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts), non-taxable allowances, birthday leave, tenure leave
This vacancy is suitable for those of you who live in the following areas: National Capital Region