Quezon City Jobs Desktop Support – Asap!! Position at TATA Consultancy Services (Philippines) Inc.
- Job vacancies posted on: 9 months ago
We are currently looking for adequate candidates to fill the position of Desktop Support - ASAP!!. For candidates who reside in Quezon City and its surrounding areas, we are looking forward to hearing from you to join our team at TATA Consultancy Services (Philippines) Inc. and willing to work in our office under full time working hours system.
We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Services & Tech & Helpdesk Support with a minimum Bachelor's/College Degree.
We can give you a fairly competitive salary in the amount of ₱16,000 - ₱38,000 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.
|TATA Consultancy Services (Philippines) Inc.
|Desktop Support - Asap!!
|1-4 Years Experienced Employee
|Type of Work
Provide Level-2/L3 support for IT • Handle daily technical support activities on desktop/laptop support, data network and server management, Telephone services, HP printer/Scanner/FAX support experience • Expert in windows 10 support, troubleshooting, migration from Windows 7 to Windows 10 experience • ITIL foundation certified will be added benefits along with service now ticketing tool hands on experience • Understanding of Office 365 services and how they are used within Microsoft applications and online(Share point, OneDrive, Exchange, etc.) • Ability to priorities, manage and perform under pressure to meet SLA’s/Excellent knowledge of Customer Service best practice • Ability to plan and priorities work load without supervision and Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing • Assist with installation of computer equipment • Desktop/Laptop refresh planning and execution with user data backup experience • Windows 10 imaging, pre-staging Using SCCM 2012 • IT drop in desk/IT centre user assistance on laptop/desktop/windows10/application troubleshooting • Hands-on knowledge of Windows 10 operating systems, Active Directory, Microsoft Office suite/ Office 365, Skype for Business • Video conferencing and other audio/video equipment and technologies hands on experience • Transition process and execution experience will added advantages • Knowledge of mobile technologies including mobile OS platforms (Android, iOS) Must-Have Skills: • Excellent problem-solving and multitasking skills • Customer-oriented attitude • Have Service Now tool experience • Ability to perform complex troubleshooting of networked devices (laptops, tablets, mobile phones, printers, etc.) • Knowledge of industry standard service desk processes and procedures • Willing to work 24/5 shift. Good-to-Have: • Willing to work flexibly and with enthusiasm • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
|National Capital Region
|TATA Consultancy Services (Recruitment Hub), 24 Rizal Dr, Taguig, Metro Manila, Filipina
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Tata Consultancy Services
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organisation that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognised as the benchmark of excellence in software development.
A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 344,00+ of the world’s best-trained employees in 55 countries.
Financial Information: Revenue of $15.5 billion; up 15% Y-o-Y in reported terms and 17% in constant currency; and net income at $3.5B; up 12.8% Y-o-Y (fiscal year ending March 31, 2015).
Who We Are: Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global businesses, ensuring a level of certainty that no other firm can match.
What We Offer: TCS offers a consulting-led integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model™ (GNDM™), recognized as the benchmark of excellence in software development.
Lineage: TCS is part of the Tata Group, one of India’s largest industrial conglomerates and most respected brand.
History: TCS was established in 1968 as a division of Tata Sons Limited. TCS Ltd. got incorporated as a separate entity on January 19, 1995.
To help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services.
To make it a joy for all stakeholders to work with us.
Respect for the individual
Learning and sharing
- Industry: Call Center/IT-Enabled Services/BPO
- Company Size: 2001 - 5000 Employees
- Average Processing Time: 15 days
- Benefits & Others: Dental, Medical, Business (e.g. Shirts), Shifts required