Quezon City Jobs Order Fulfillment Associate Position at KIMSTORE ENTERPRISE CORP.

  • Job vacancies posted on: 9 months ago


As a competent company, we KIMSTORE ENTERPRISE CORP. are looking for candidates for the position of order fulfillment associate with full time work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Not Specified, experienced in Services & Customer Service and domiciled in Quezon City and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ₱16,000 - ₱17,000 in accordance with the decisions of our company's HRD.

Job Info

Position Order Fulfillment Associate
Region Quezon City
Career Level 1-4 Years Experienced Employee
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 17.000


Apply only if you are amenable to the following schedule:

  • Willing to work in our Head Office at West Triangle, Quezon Avenue
  • Willing to work 5 days a week (Mondays to Sundays; 2 rest days a week)
  • Work schedule is:
  • 8:00 AM – 5:30 PM
  • 12:30 PM – 7:30 PM
  • 1:00 PM – 10:00 PM

What’s in store for you at Kimstore?

We take delight in promoting work-life balance, opportunities for personal and professional growth, good culture, and a workplace conducive for the whole Kimmunity! Together with our high-performing team members and very supportive management team, we will bring out the best in you.

Here are the perks that we are currently enjoying for the whole Kimmunity:

  • Safety and Security Measures

o Covid-19 KIMmunization Program / Vaccination Program

o Shuttle Service

o Staff House

  • Employee Engagement and Enrichment Activities

o Monthly Town Hall

o Health and Wellness Program

o National Events Celebration

o Milestones Celebration

  • Learning Enrichment Opportunities
  • Service Laptop
  • Service Phone and Communication Allowance (Based on function)
  • Once regularized:
  • HMO
  • Leave Credits
  • Leave Conversion
  • Gadget Loan

Your role:

The Order Fulfillment Associate is responsible for the customer interface and provides support for pre-sell and after-sales transactions. Champions E-commerce customer service to ensure that the platform provides the best shopping experience.

Your functions:

  • Process the day-to-day orders of Cash on Delivery (COD) orders or Prepaid (Non-COD) orders.
  • Process the day-to-day order for Meetup/Pick Up or Same Day Delivery Transactions.
  • Prepare the booking file to be requested from the logistics partner.
  • Responsible to request for verification of payment.
  • Process Customer Refund Request.
  • Prepare and upload the Sales order to the SAP system.
  • Update the Customer’s Order in Umbraco and G-docs.
  • Monitor the day-to-day orders if all the item has been served correctly.

Your qualifications:

  • With a Bachelor’s Degree in any 4-year course.
  • Minimum of 1-year experience in customer assistance role from an E-commerce company
  • Good to Average communication skills
  • Average computer literacy
  • Ability to learn and to be trained
  • Possesses a positive attitude at all times
  • Ability to solve problems under pressure
  • High-stress tolerance


Office/Company Address

Country Philippines
Region National Capital Region
City Quezon City
Address Kimstore, 1104 Quezon Ave, Diliman, Quezon City, Metro Manila, Filipina
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

What began as a dream and grew with hard work is now Kimstore, the Philippines’ most trusted one-stop shop for the latest in tech stuff. As the friendliest and most reliable online gadget store in the country, we have been known for providing only the best products at the most affordable prices, and through outstanding customer service. Since 2006, our mission has been to make it easier for Filipinos to enjoy the latest in mobile technology through our range of pro-consumer products and services. We offer a wide selection of gadgets for all your tech needs – mobile phones, laptops, cameras, gaming consoles, tablet PCs, and various accessories – you name it, we have it!We take pride in being one of the pioneers of e-commerce in the Philippines, and are truly grateful to obtain recognition for what we do. Aside from being hailed as a Go Negosyo Awardee, 12 Young Starpreneur Awardee, and Multiply Philippines’ Best Online Store in 2011, we were also featured in several major publications, including the Philippine Daily Inquirer, Philippine Star, and Entrepreneur Magazine. Major TV and radio networks, such as ABS-CBN, GMA, Studio 23, GMA News TV, ANC, Radio Aksyon, and DZRH have also mentioned Kimstore as the country’s go-to online store for quality electronics.As we continue to grow and work hard to provide the best deals and only the best products, we are also committed to staying connected with our customers through various social media platforms. Want to stay updated with our best deals, price drops, contests, and the latest news in the tech world? We invite everyone to join our community of 2.5 million on Facebook, Twitter fanbase, currently at 10,500 fans and growing our Instagram followers at 130,00 followers!We are in line with our CORE VALUEST- rustworthinessE-xcellenceC-ommitmentH-eartand continously providing Filipino an affordable,timely and reliable products and services.

Company Info

  • Industry: Retail / Merchandise
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 19 days
  • Benefits & Others: Miscellaneous allowance, Medical, Casual (e.g. T-shirts), HMO, Leave Credits, Shuttle Service, Staff House, Service Laptop, Service Phone, Monday - Friday
This vacancy is suitable for those of you who live in the following areas: National Capital Region