Quezon City Jobs Front Office Associate Position at Brentwood Suites

Image Brentwood Suites
  • Job vacancies posted on: 11 months ago

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We are hiring for the position of FRONT OFFICE ASSOCIATE with full time working hours for our company office, Brentwood Suites, for residents of Quezon City and its neighboring areas.

Candidates with expertise in Hotel/Restaurant & Hotel/Tourism and at least a Bachelor's/College Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of ₱16,000 - ₱38,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, Brentwood Suites, is currently open recruitment for candidates who are interested in joining our office company as a FRONT OFFICE ASSOCIATE.

Job Info

Company Brentwood Suites
Position Front Office Associate
Region Quezon City
Career Level Less than 1 Year Experienced Employee
Work Experience -
Qualification Bachelor's/College Degree
Type of Work Full-Time
Minimum Salary PHP 16.000
Maximum Salary PHP 38.000

Brentwood Suites is looking Front Office Associate who shall be responsible for the smooth and efficient handling of the day-to-day operations of the Front Office.

Detailed Job Descriptions:

  1. Handles guest check-ins and check-outs appropriately
  2. Check the expected arrivals and expected departures of the day
  3. Takes reservations over the telephone, through emails, and in person. Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  4. Ensures complete and proper registration of guests in the profile system
  5.  Postings all the payments and charges accurately in the guest folio and balances cash at the end of the shift and generate accounting reports for the benefit of the next shift
  6.  Filing of all vouchers and reports for night audit/accounting and FO copy
  7. Handles all business center transactions
  8. Ensure the cleanliness of the reception area and ensure that all equipment is properly working
  9. Answer phones by observing the standard telephone etiquette and route calls to a specific person using warm transfer
  10. Good working knowledge of Symphony and telephone consoles
  11. Familiar with the hotel room rates, promotional rates, special accounts, and facilities
  12. Familiar with Front Office backup procedures in the event that any equipment malfunctions
  13. Familiar with all reception/ mail and information/ cashiering and telephone etiquette.
  14.  Read the endorsement logbook at the start of the shift to check on endorsements, instructions, and for follow-ups
  15. . Attends shift briefing for proper turnover
  16. Coordinates and communicates with other departments
  17. Other functions analogous to the above

Qualifications:

 ● Candidate must possess at least a Bachelor’s/College Degree in Hotel Management/Tourism or equivalent

● Must be willing to work on shifting schedules

● Good computer skills

● At least 1 year in the same field is a plus

 (Shall accept applicant without related work experience but is willing to be trained)

● People-oriented and approachable

● Must be a good team player

● Honest and trustworthy

● Pleasing Personality

● With good customer service skills

● Flexible, and can work under pressure

● Willing to start ASAP

Office/Company Address

Country Philippines
Region National Capital Region
City Quezon City
Address Brentwood Suites, 6 Doctor Garcia St, cor Quezon Ave, Quezon City, 1103 Metro Manila, Filipina
Map Google Map

Benefit

  • Specially looking for service-oriented candidate
  • Training is given to newly graduate or w/out experience candidate
  • Work in a team-oriented environment

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Company Description

Brentwood Suites. is a 75-room business hotel at the heart of Quezon City. Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference rooms, concierge services, and a 24-hour front desk.

Company Info

  • Industry: Hotel / Hospitality
  • Company Size: 51 - 200 Employees
  • Benefits & Others: Medical, Formal (e.g. Shirts + Ties)
This vacancy is suitable for those of you who live in the following areas: National Capital Region