Quezon City Jobs Customer Service Rep (financial Account) | Eastwood | 10k* Sign-on Bonus Position at Ubiquity

Image Ubiquity
  • Job vacancies posted on: 7 months ago


We are hiring! To candidates with High School Diploma, Vocational Diploma/Short Course Certificate & Bachelor's/College Degree which prioritizing honesty and discipline and experienced in the field of Services & Customer Service, we Ubiquity, are looking for candidates who are interested to join us and fill the position as customer service rep (financial account) | eastwood | 10k* sign-on bonus and dedicated to work in full time which domiciled in Quezon City and surrounding areas.

We offer a competitive monthly base salary from ₱20,000 - ₱22,000.

Due to prioritize professionalism in the work environment, the salary can be adjusted upon compromise with our company's HRD according to the capabilities of the candidate.

Job Info

Company Ubiquity
Position Customer Service Rep (financial Account) | Eastwood | 10k* Sign-on Bonus
Region Quezon City
Career Level Less than 1 Year Experienced Employee
Work Experience -
Qualification Bachelor's/College Degree, High School Diploma, Vocational Diploma/Short Course Certificate
Type of Work Full-Time
Minimum Salary PHP 20.000
Maximum Salary PHP 22.000

We are hiring.

We are hiring for Customer Service Representative to join our Financial team. Our Customer Service Representative is an integral role in the operations of our Manila office. 

The details. 

Day-to-day responsibilities: 

  • Review accounts with disputed items and exhaust recovery options to avoid taking financial losses
  • Process disputed items according to the association and federal government guidelines
  • Correspond with cardholders, merchants, and merchant banks as part of processing dispute cases
  • Manage prepaid card negative balances, and minimize losses by utilizing chargebacks
  • Maintain a high level of customer service while addressing customer, law enforcement, merchant, and bank requests
  • Perform other duties as assigned by Department Management.

 Ideal Candidates have: 

  • With at least 1 year of BPO experience and 6 months Financial background
  • Average English communication skills
  • Candidates must have a high level of analytical/critical thinking skills and keen attention to details
  • Must be willing to work in Eastwood, Q.C.
  • Must be willing to work on shifting schedules (day, mid, night shift)

The Perks.

  • Life Insurance Benefits
  • Learning and Development Opportunities
  • Retirement Benefits


10K* Sign-on Bonus

Application date: April 27 to May 12, 2023

Start date: May 15, 2023

Office/Company Address

Country Philippines
Region National Capital Region
City Quezon City
Address Ubiquity Global Services(Eastwood), 2nd Flr 1800 Bldg Eastwood City, Bagumbayan, Quezon City, Filipina
Map Google Map


  • 10K* Sign-on Bonus
  • Tenure-based Insurances
  • Day 1 HMO Eligibility

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Company Description

What we do.

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150+ brands and counting.

Company Info

  • Industry: Call Center/IT-Enabled Services/BPO
  • Registration No.: n/a
  • Company Size: More than 5000 Employees
  • Average Processing Time: 14 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Shifting Schedule
  • Specific Location: Eastwood
This vacancy is suitable for those of you who live in the following areas: National Capital Region